Reservation Specialist

**FORWARD VAN LINES**
- **Relocation Specialist**_

Looking for an exciting and rewarding opportunity in the moving industry? Forward Van Lines is seeking a professional relocation specialist to join our team As a relocation specialist, you'll play a crucial role in providing exceptional moving services to ensure our clients have a smooth and stress-free experience.

**As a relocation specialist with Forward Van Lines, you'll be responsible for**:

- Create accurate and detailed estimates for the cost of moving services.
- Coordinate with the operations team to schedule and plan moves.
- Maintaining clear and frequent communication with clients throughout the entire moving process, from start to finish.
- Review Moving Consultants follow-ups and prospects to ensure that the company is not missing out on move sale opportunities.
- Provide exceptional customer service and ensure complete satisfaction with our services.

**To be a great fit for this position, you'll need**:

- Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
- Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.
- Proficient in computer software such as Microsoft Office and moving-specific software.
- A customer-focused mindset, with a commitment to going above and beyond to ensure that clients are completely satisfied with our services.
- Must be a problem-solver and able to handle high-stress situations with ease.
- Must be able to speak English fluently.

**We are the type of company that goes above and beyond for our members' success, and we offer a range of benefits to ensure that our relocation specialists are well taken care of. Some of these benefits include**:

- Competitive compensation packages, with performance-based bonuses.
- Opportunities for career growth and advancement within the company.
- A supportive and collaborative work environment, where team members are encouraged to share ideas and work together to achieve our goals.

At **Forward Van Lines**, we're committed to providing our clients with the best possible moving experience, and we're looking for a relocation specialist who shares our passion for excellence.

Pay: From $3,000,000 per month

Ability to commute/relocate:

- Medellín, Antioquia: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- English (required)