Staff, Software Engineer

**Tech Lead, Staff Software Engineer - Messaging**

at Twilio (View all jobs)

**See yourself at Twilio**:
Join our team as the next Software Engineer L4

**Who we are & why we're hiring**:
Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

**About the job**:
Twilio is growing rapidly. To keep pace with evolving communication channels we are looking for a Software Engineer to build the future of conversational messaging as part of the Advanced Communications Platform. We're passionate about designing, developing, deploying and operating software solutions at scale and want to help Twilio deliver the best user experience for next-generation communications. Working side-by-side with other engineers and partnering with our product team, you will collaborate to craft and deliver on the vision and roadmap for Advanced Communications at Twilio.

**Qualifications**:
We are looking for an experienced Staff Software Engineer who lives our Twilio Magic to join our exceptionally talented and rapidly growing engineering team. As a Tech Lead, Staff Software Engineer, you will design, architect, and build core platform services, REST APIs and help transition our platform to next-generation architecture. You will work closely with your Engineering Manager and Product Manager to build the roadmap and deliver on quarterly commitments while being a technical mentor to other engineers on the team.

They also have:

- 7+ years of work experience building highly scalable products
- Strong experience with Java, Golang or Scala
- Experience with Linux and Docker
- Experience troubleshooting and performance tuning relational databases such as MySQL, Aurora or cloud NoSQL databases such as DynamoDB, CosmosDB
- Understanding of AWS infrastructure & services or similar public cloud providers
- Experience with infrastructure-as-code tools such as Terraform or Chef
- Excellent experience debugging and scaling production infrastructure and services
- Clear written and spoken communication skills
- Ability to mentor other engineers and direct positive incomes without direct authority
- Self-drive - a tenacity for learning and you take ownership of your tasks and drive them to completion
- Degree in Computer Science or a related field, or equivalent work experience

As a Staff Software Engineer, you will live the Twilio Magic values:

- WRITE IT DOWN: Document technology decisions and implementations, and support epic and story refinement.
- DRAW THE OWL: Identify opportunities for improvement across both technology and process. Use your foresight and experience to keep our systems effectively running now and in the future through profiling, load testing, failure testing, monitoring and much more to have confidence in the robustness of the systems we deploy.
- BE INCLUSIVE: Collaborate to support strong team results and build effective working relationships.
- RUTHLESSLY PRIORITIZE: Exhibit good priority and time management skills to support sprint commitments.
- BE AN OWNER & BE BOLD: Lead or assist in all aspects of technology decisions, including strategy, efficiencies, open source offerings, and integration details. Champion meticulous, high quality engineering and be a role model for software development habits and practices for distributed systems.
- EMPOWER OTHERS: Interact extensively across all functional teams within Twilio and encourage collaborative solutions.
- NO SHENANIGANS: Ensure the consistent exercise of appropriate judgment and transparency in all your communications and interactions. Use your advanced engineering, communication and organizational skills to ensure we deliver what the business wants and needs.

**Location**

This role will be remote in Colombia.

**What We Offer**:
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

**Twilio thinks big. Do you?**:
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

If this role isn't what you're looking for, please consider other open positions.