Staff Software Engineer, User Accounts

**What is BlockFi?**

BlockFi's mission is to provide liquidity, transparency and efficiency to digital financial markets by creating products that meet the needs of consumers and corporations across the globe. We build bridges between traditional finance and digital markets that enable growth for all participants.

We're a team of builders and strivers, proud to champion financial inclusivity and offer economic opportunities around the globe. We provide the same inclusivity to our team members. BlockFi is a place where diversity is celebrated, individuality is recognized, and every single team member is valued. We are changing the status quo to be the first financial company that people love, and we rely on our people to make it happen

BlockFi is looking for a **Staff Software Engineer** to join our growing team

**About Your Team**

The User Engineering team is responsible for the end to end establishment and management of BlockFi user accounts. We design, develop, and implement experiences & authentication strategies to ensure the security of our Clients at every stage of their BlockFi journey. As a member of the User Accounts team, you will help to build highly available, resilient, & secure services at global scale using Golang (Go) dedicated to facilitating user account management & onboarding which are critical to safeguarding our clients assets.

We're building the core services that power our business. Our teams are globally distributed, working across different time zones and regions. Engineers at BlockFi are pragmatic problem solvers that are excited to tackle some of the most interesting challenges in the Crypto-FinTech arena.

**Your Mission**

As a Staff Software Engineer, you will tackle hands-on, high impact work as we develop a platform built for global scale. You will act as technical leader for a team, identify and define problems, design and implement technical solutions and tools, and mentor and teach more junior engineers. We are looking for proactive, collaborative, and adaptive engineers who have real world distributed systems experience at scale.
- **Architect/Design**:

- Create architecture and formulate design decisions for your services which are aligned with business vision and meet quality criteria.
- Work with diverse stakeholders to ensure our systems are built for availability, reliability, resilience, scalability, performance, and security from the ground up.
- Write design proposals and review proposals from other engineers. Ensure tradeoffs are clearly and publicly documented.
- **Deliver and Own Solutions**:

- Responsible for creating and executing on plans and designs end to end at a team level: estimating, prototyping, implementing, testing, maintaining, debugging, and supporting high-quality software in production.
- Work with stakeholders to understand and document both functional and quality attribute requirements.
- Ensure that teams adhere to quality standards through cross-team communication, mentoring, code review, and backlog grooming.
- Accountable for system availability and monitoring system health; ensure alerts, metrics, and runbooks are in place; and debug issues in production.
- **Lead**:

- Technical leader of a team, with significant technical and cultural impact beyond that team.
- Guide engineers in focusing on outcomes and carefully considering business goals, tradeoffs, quality attributes, cross-cutting concerns, and risks.
- Continuously improve engineering standards, processes, planning, solutions, and efficiency.
- Listen and guide debates to help reach a consensus. Once a decision is made, clearly communicate and support that decision.
- **Adapt**:

- Quickly learn new tools and technologies, develop an understanding of existing systems, and identify and tackle high impact work.
- Proactively seek to learn about the company, products, processes, and culture. Align technical decisions with business goals.

**Your Expertise**
- **Technical Breadth as well as Depth in Several Areas**:8+ years of industry experience working with, designing, and building distributed systems at scale. Able to clearly identify, communicate, and document technical tradeoffs, and guides others to do the same.
- **Technical Ownership**:Experience owning software systems end-to-end, designing, estimating, implementing, testing, maintaining, debugging, and supporting high-quality software in production.
- **Communication**:Excellent communication, presentation and interpersonal skills. Able to listen and learn from as well as explain complex ideas to stakeholders of varying levels of technical expertise.
- **Collaboration**:Demonstrable experience with establishing strong relationships with technical and nontechnical stakeholders, integrating a variety of perspectives (end users, product, engineering, etc.). Empathetic and does the legwork required for building consensus. Always seeks out feedback on technical designs and solutions.
- **Initiative and focus on outcome