Director of Operations

hace 7 días

Bogotá, Colombia Premier Fitness Service A tiempo completo

**About Premier Fitness**

**The Opportunity**:
We’re hiring a **Director of Operations** (title flexible based on experience), with a clear growth path into the **Chief Operating Officer (COO)** role. This is a critical leadership position, especially as we shift team members internally and continue scaling fast.

**Initial Responsibilities**:

- Lead daily operations across **Accounting, Scheduling, Customer Service, AR, and Logistics**:

- Manage and develop the customer service team with a focus on escalation prevention and coaching
- Monitor KPIs and implement process improvements to drive efficiency and performance
- Handle high-level client escalations with professionalism and confidence

**Future Scope as COO-in-Training**:

- Expand oversight to **Marketing and Cross-Functional Teams**:

- Act as a key partner in scaling all operational departments
- Drive a proactive customer experience culture, supporting 2nd sale and upsell opportunities
- Be a trusted decision-maker and leader in alignment with company values and vision

**What We're Looking For**:

- **Proven leadership** in a Director of Operations or COO role, preferably in service-based industries
- **Excellent communication skills**—calm under pressure and capable of guiding both internal teams and client concerns
- A strategic thinker who’s also not afraid to roll up their sleeves
- Someone who can lead like an owner and is ready to grow with us

**Why Join Us**:

- We are a values-driven team that’s scaling with purpose
- This role offers a **clear leadership path**, not just another job
- We invest in people who invest in us

**Compensation**:

- Starting at COP **9,016,400/month**(running USD-COP conversion)

**Experience**:

- Operations Manager: 5 years (required)
- US Clients: 5 years (required)
- Remote Job: 5 years (required)
- People Management: 5 years (required)
- Process Workflow: 5 years (required)

**Language**:

- English (required)

Expected Start Date: 02/06/2025

  • Director of Operations

    hace 2 semanas

    Bogotá, Colombia Lean Solutions Group A tiempo completo

    Director of Operations The Operations Director holds a critical and influential position within the organization, responsible for crafting and executing comprehensive strategic plans that address the unique needs and ambitions of our clients. This role ensures alignment with the overarching company objectives while promoting sustainability and operational...

  • Director of Operations

    hace 7 días

    Bogotá, Colombia Lean Solutions Group A tiempo completo

    Director of Operations The Operations Director holds a critical and influential position within the organization, responsible for crafting and executing comprehensive strategic plans that address the unique needs and ambitions of our clients. This role ensures alignment with the overarching company objectives while promoting sustainability and operational...

  • Director of Business Operations

    hace 2 semanas

    Bogotá, Cundinamarca, Colombia LeadsMarket A tiempo completo

    LeadsMarket® is a forward thinking tech company and industry leader in lead generation for financial services. We operate a next generation platform where buyers and sellers buy and sell leads, calls and clicks. We're currently looking for a Director of Business Operations to help drive our company forward. **About the Role**: As the Director of Business...

  • Call Center Director of Operations

    hace 7 días

    Bogotá, Colombia Aventus A tiempo completo

    **Join Our Team as Director of Operations - Lead with Purpose & Drive Success!** We’re not your typical BPO company — we pride ourselves on breaking the mold and delivering tailored, high-impact solutions that truly make a difference for our clients. We’re on the hunt for a dynamic **Director of Operations** to lead our one-of-a-kind team and ensure...

  • Operations Director

    hace 2 semanas

    Bogotá, Colombia Chemonics International A tiempo completo

    Chemonics seeks a Operations Director for the anticipated USAID/Colombia Responsive Governance Activity (RG II) based in Colombia. The project aims to enhance good governance, public financial management, and effective public service delivery in conflicted-affected municipalities. The Operations Director will work in close coordination with senior program...

  • Operations Director

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia Mandomedio Colombia A tiempo completo

    We are looking for an Operations Director for a marketplace and wholesale distributor of healthy and emerging brands. This person must have solid experience in operations, execution, control, and administrative coordination within a retail company dedicated to the commercialization and distribution of food, beverages, and consumer products.This role is 100%...

  • Director of Real World Late-Phase Operations

    hace 7 días

    Bogotá, Colombia Syneos Health A tiempo completo

    A leading biopharmaceutical solutions organization is seeking a Sr. Director of Operations, Real World Late Phase, responsible for driving business growth and client engagement. You will lead the development of RFPs and strategic proposals while ensuring operational excellence in delivering solutions tailored to client needs. The ideal candidate will possess...

  • Director of Finance

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Pacifica Continental A tiempo completo

    Excellent opportunity to join our Colombia office as our new Director of Finance.  The role will be responsible for our growing interests across Latin America, from our hub in Bogota.The role of the Director of Finance has the responsibility for completeness, accuracy, and validity of the financial information of our Regional Latin American hub, as well as...

  • Director, Cx Operations

    hace 7 días

    Bogotá, Colombia Broadvoice | GoContact A tiempo completo

    **About Broadvoice | GoContact** At Broadvoice | GoContact, we believe that exceptional customer experience is the cornerstone of business success. Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. Our holistic approach to CX sets us...

  • Director of Clinical Operations

    hace 5 días

    Bogotá, Cundinamarca, Colombia Specialty Care Clinics A tiempo completo

    **Key Responsibilities**: - Oversee daily clinical operations, ensuring high-quality patient care and efficient workflows across departments. - Collaborate with medical staff and administrative teams to improve operational processes and patient outcomes. - Develop and implement policies and protocols that align with both **local regulations** and **US...