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Medical Office Assistant
hace 3 semanas
**Description**:
**Talentek by Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent and Technology** services.
We have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.
In our **modern offices**, we provide different amenities such as casual attire and free beverages. Additionally, our **benefits**include a health plan, gym membership, well-being platform, digital gift cards, or home medical services.
As a **Medical Office Assistant ,**you will be responsible for answering phone calls in a timely manner and transferring them to the correct
**Some of your responsibilities are but are not limited to**:
- Manage the scheduling, rescheduling, and cancellation of patients' medical appointments with efficiency and professionalism.
- Respond promptly and thoroughly to incoming text message inquiries from patients, ensuring a positive experience.
- Handle and resolve patient inquiries received via EMR web encounters, ensuring timely and accurate responses.
- Answer incoming calls, providing solutions to patient concerns and delivering excellent customer service.
- Update and maintain patient information in the EMR database, including demographics, insurance details, and provider information, ensuring data accuracy.
- Perform additional tasks and responsibilities as assigned, contributing to the overall success of the team.
**Requirements**:
**What would help you succeed**:
- Believe and love what you do.
- Sense of Urgency.
- Responsible.
**Minimum requirements**:
- **Studies**:High school diploma require, Bachelor's Degree in medical care or related is a plus.
- **Experience**:at least 1-2 years of experience in medical office experience
- EMR experience with eClinical Works preferred.
- **Language**: Good English skills. B2+ or higher is preferred.
**Perks**:
- **Schedule**:Monday to Friday from** 8:00 a.m. to 5:00 p.m.,** following the American Calendar.**:
- **Contract**: Indefinite term contract + Benefits.
- **Location**: On-site, Bogotá (Wework calle 100), Medellín (Wework Santafe) or Barranquilla (Wework).
- **Salary**:Based on experience
**Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?
