Pre-sales Engineer

**About Us**

**EdgeUno: Your Key to LATAM**
At EdgeUno, we are pioneering the next era of digital empowerment and connectivity. With 50+ modern data centers across Latin America, we provide high-performance infrastructure, low-latency connectivity, and seamless cloud deployment. From powering gaming and streaming experiences to enabling enterprises and ISPs, our best-connected network spans continents to deliver innovation without borders. Join us in revolutionizing digital experiences and shaping the future of connectivity.

We are seeking a highly qualified **Pre-Sales Engineer** to join our team and manage diverse pre-sales projects across the globe. This role will serve as the technical bridge between customers, sales, and operations, ensuring that EdgeUno delivers innovative solutions aligned with business goals.

**Core Responsibilities**
- Act as the primary technical liaison for account managers, customers, pricing team, project managers, and Network Operations
- Identify technical solutions and define requirements for service implementation, considering customers’ existing solutions, key locations, and technical needs
- Collaborate with Sales, Carrier Relations, Marketing, Product Managers, and Network Engineers to develop solutions aligned with EdgeUno’s strategic goals
- Support the team in identifying and qualifying business opportunities, recognizing customer technical objections, and developing strategies to overcome blockers
- Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments and translating technical features into business value
- Prepare requests for proposals, quotations, and information in a complete and well-structured manner for sales representatives and/or customers
- Build strong relationships with key customers in the territory, serving as reference accounts and supporting account teams in planning to generate new business
- Develop and present business cases for sales projects
- Lead Kickoff Meetings both internally and with clients for closed deals
- Manage the pricing process for all assigned opportunities and leads
- Present, demonstrate, and communicate the technical capabilities of the company’s portfolio
- Respond to initial product requests and escalate product issues for discussion and resolution with Product and Engineering teams

**Requirements**:

- English level C1+ is mandatory
- Bachelor’s degree in IT, Telecommunications, or a related field
- Minimum of 5 years of sales support experience in the telecom industry
- Solid experience with connectivity products and services, including IP Transit, DIA, MPLS, EPL, Wave, and Submarine capacity
- Ability to present the big picture, design solutions to address customer needs, identify business challenges, and develop tailored solutions to solve them
- Strong customer focus and results-oriented mindset

**Preferred Qualifications / Nice to Have**
- Experience in a telecom startup or high-growth company.
- Passion for innovation and technology-driven business models.

**What We Offer**

At EdgeUno, we offer a competitive compensation package, development and training opportunities to shape and realize your career goals, a trustful environment where you can be yourself, share your thoughts, and create a valued partnership. We're looking for someone who shares our passion for innovation and our commitment to deliver a turnkey experience for cloud, gaming, streaming, and content companies who want to accelerate their expansion in Latin America with a customer-first focus. Join us and make an impact

**Note**

Please submit your resume in English. Resumes in other languages may not be considered.