Empleos actuales relacionados con Support Analyst 7 24 - Medellín - SoftwareOne
-
Analista de Monitoreo 7 24 Medellín
hace 2 semanas
Medellín, Colombia SoftwareONE A tiempo completo**Why SoftwareOne?** Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering extraordinary Customer Happiness and results. Our leaders encourage their teams and provide a working...
-
Analista de Operaciones Ti 7 24 Medellín
hace 2 semanas
Medellín, Colombia SoftwareONE A tiempo completo**Why SoftwareOne?** Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering world class Customer Happiness and results. Our leaders empower and encourage their teams and...
-
Analista de Operaciones Ti 7 24 Medellín
hace 2 semanas
Medellín, Colombia SoftwareOne A tiempo completoJob Function: Software & Cloud The role: We are thrilled to announce an opportunity to join our team as: **IT Operations Analyst | 7*24** SoftwareOne Scope: Full-time | Office: Medellín |Hybrid How a day to day would look like in this role: - Monitor platforms, systems, and technology services to ensure operational continuity.- Detect alerts, failures,...
-
Analista de Soporte 7 24 Medellin
hace 1 semana
Medellín, Colombia SoftwareOne A tiempo completoJob Function: Software & Cloud The role: We are thrilled to announce an opportunity to join our team as: **Associate - Support Analyst** SoftwareOne Scope: Full-time | Office: Medellín | On site How a day to day would look like in this role: - Provide a quality service that provides users with timely and effective solutions to their requests. - Lead and...
-
Técnico/a Empalmador de Fibra Óptica 24/7
hace 7 días
Medellín, Colombia Act Telematica A tiempo completoUna empresa de Telecomunicaciones en Medellín busca un Técnico o Tecnólogo Empalmador con al menos 1 año de experiencia en empalmería y redes de fibra óptica. El candidato debe tener conocimientos en diagnóstico de fallas y pruebas reflectométricas, así como habilidades para trabajar en alturas. El salario es de $1.800.000 + un bono de $700.000 y...
-
POS Support Specialist
hace 2 días
Medellín, Colombia Shift4 A tiempo completoA leading payment solutions company is seeking a SkyTab POS Support Associate in Medellín, Colombia. In this role, you will provide technical support for SkyTab POS systems and credit card terminals, assisting customers through various communication channels. Candidates should have a high school diploma and over 2 years of technical support experience, with...
-
Analista de Operaciones Ti 7 24 Medellín
hace 2 semanas
Medellín, Colombia SoftwareOne A tiempo completoJob Function: Software & Cloud Por qué SoftwareOne?: El éxito en SoftwareOne no se define por lo que haces, sino por lo que entregas a nuestros clientes, al negocio y a los colaboradores que te rodean. Los colaboradores de SoftwareOne están llenos de energía, son ágiles y están enfocados en proporcionar Satisfacción al Cliente y resultados de clase...
-
Customer Support Data Analyst
hace 3 días
Medellín, Colombia Q10 S.A.S A tiempo completoEstamos en búsqueda de un(a) **Customer Support Data Analyst** para fortalecer nuestro equipo de soporte y contribuir al éxito de nuestros clientes en la plataforma. Este rol es clave para transformar datos en insights accionables que optimicen la experiência del usuario y los procesos internos. Buscamos a alguien con experiência en consultas de bases...
-
Medellín, Colombia Heatron A tiempo completoAgente Servicio Al Cliente Bancario ¡Nuevo campaña! 24/7,Ruta ¡ÚNETE A INTELCIA Y TRANSFORMA EL SERVICIO AL CLIENTE! ¡Hola! Somos Intelcia, una empresa líder en el sector de servicios, ¡y estamos en búsqueda de nuevos talentos para unirte a nuestro equipo de Asesores de Atención al Cliente en una campaña nueva! Si eres una persona dinámica, con...
-
Support Analyst
hace 4 semanas
Medellín, Colombia CI&T Software S.A. A tiempo completoWe are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. The IT Analyst at CI&T is responsible for the efficient operation and maintenance...
Support Analyst 7 24
hace 2 semanas
Job Function: Software & Cloud The role:
We are thrilled to announce an opportunity to join our team as:
**Support Analyst 7*24 (Monitoring)**
**SoftwareOne**
Scope: Full-time | Office: Medellín| Hybrid
How a day to day would look like in this role:
- Proactively supervise systems and services to identify and resolve issues before they impact users.
- Use monitoring tools to supervise system performance, availability, and security.
- Perform root cause analysis and implement corrective actions for any incidents or outage.
What we need to see from you:
**Profile**: Technical or technological education in systems or related fields. With approximately one (1) year of experience and knowledge working as an operations and monitoring analyst for on-premises platforms and Office365 services. This role requires full-time dedication to ensure the performance, security, and availability of critical IT services.
- **
Required skills**:Knowledge of supervising tools, ITSM, and SLA resolution.
**Important availability for 24/7 hybrid support.**
**BENEFITS**:
- Creative culture with lived what we value for an appreciative and supportive work environment.
- Employee recognition programs.
- A variety of training and development opportunities.
- Work-life balance.
- Referral bonus program.
- Multicultural interaction.
- Contribution to society through employee initiatives.
- Corporate events.
- Newest technologies for our clients and colleagues.
- And much more
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
Why SoftwareOne?:
Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering world class Customer Happiness and results. Our leaders empower and encourage their teams and provide a working environment that delivers incredible levels of Employee Happiness. We are Low ego. Our leaders operate with a high level of Discipline but can work at Speed manage change in a global economy. We are a leading global provider of end-to-end software and cloud technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation.
