Associate Learning Operations Specialist

HubSpot Academy is on a mission to be the place people go to learn how to start and grow a business. We offer a variety of educational and inspirational content — from lessons and courses to full certification courses and learning paths — that provides valuable training to people all over the world. This educational content generates new customers for the business and delights ‌existing ones in service of achieving their business and career goals.

This Associate Learning Operations Specialis**t **will be responsible for the organization, management, and quality assurance of the educational content that we deliver to the global HubSpot Academy community, focusing on the content for our Spanish, French, German, Japanese, and Portuguese speaking learners.

This role sits on the HubSpot Academy team and reports to the Senior Manager of HubSpot Academy Learning Operations. You'll work alongside other Inbound Professors, Localization Specialists, International Champions, Academy Product Managers, and the HubSpot Global Marketing team to organize and manage our content for scale.

HubSpot Academy utilizes a single-source content management system to author, store, and localize our educational content that we deliver to the global HubSpot Academy community. A learning operations specialist is pivotal in the long-term success of the management and delivery of this content.

In this role, you'll get to:

- Organize and manage a multi-language content database for all French, Spanish, German, Japanese, and Portuguese content.
- Create reports and dashboards to increase accessibility and visibility of the Academy library across languages.
- Analyze data and provide insights on educational content creation, updates, and availability.
- Support the content prioritization process through content data reporting and analysis.
- Upload and build learning assets for all French, Spanish, German, Japanese, and Portuguese content.
- Verify the structure of educational content for publishing our French, Spanish, German, Japanese, and Portuguese content.
- Assist with maintenance and troubleshooting of content throughout the localization process.
- Create enablement resources and assist in team training around the organization of educational content.

You'll be successful in this role if you have:

- Professional fluency in English and one additional language (Spanish, French, German, or Japanese)
- Content organization skills and an eye for detail.
- Familiarity with e-learning platforms and industry best practices.
- Proficiency in database management or Learning Management Systems (LMS).
- Problem-solving skills and ability to identify areas for process improvement.
- Excellent written communication skills.
- Ability to autonomously manage projects.
- Nice to have: Experience with Airtable or other similar tools and platforms
- Nice to have: Familiarity with XML and JSON troubleshooting
- Nice to have: Current HubSpot Academy certification(s)

**If you need accommodations or assistance due to a disability, please reach out to us **using this form**.** _This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process._

**_ Germany Applicants:_**_ (M/F/d) - link to HubSpot's Career Diversity page _here_._

**About HubSpot**

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers' needs at any stage of growth. We're also building a company culture that empowers people to do their best work. If that sounds like something you'd like to be part of, we'd love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.