03-operation Assistant

hace 2 semanas


Bogota, Colombia Career Shepherd A tiempo completo

_**_Please submit your CV in English._

**Position**: LatAm Operations Assistant

**Working Hours**: Monday to Friday, 9AM-5PM ET

**Salary Range** : 900 - 1300 USD

**Holiday** : Local Public Holidays off

**Duties and Responsibilities**:

- **Group Coordination**_
- Be detail and process oriented
- Master at written communication to help people with their travel arrangements
- Comfortable with ambiguity and answering client inquiries efficiently and promply
- **Operations Coordination**_
- Help implement systems and automation across the business
- Contribute in writing SOPs and best practices to improve operations and workflow
- Migrate customer data from old systems to new systems

**Qualifications**:

- 3+ years experience of relevant experience is preferred
- Familiarity with Ninja Forms, Wordpress and Zapier a plus
- Comfortable with building systems and creating automation to make tasks easier
- Solution-focused
- Excellent written communicator - someone who doesn’t rely on scripts (although we have them) but they also understand how to objection handle, think creatively, and manage client requests in a timely fashion
- Meets deadlines, can operate under pressure, and can manage multiple projects at once
- An appetite for learning and growth

**Experience**:

- Operation Assistant: 3 years (required)
- Zapier: 2 years (required)


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