Mobile Support Technician Supply

**MOBILE SUPPORT TECHNICIAN SUPPLY**:

ES
Full Time
Logistics

**GENERAL CONTEXT**

Médecins Sans Frontières is an international independent medical-humanitarian organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed or political affiliation.

MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such MSF is by choice an association.
Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of MSF.

The MSF movement is built around six operational directorates. MSF OCBA is one of those directorates. The operations are implemented by field teams and the mission coordination teams; together with the organizational units based in Barcelona and decentralized in Nairobi, Dakar and Amman. The field operations are guided and supported by 5 Operational Cells, the Emergency Unit and other departments supporting operations, including the Logistics & Supply Chain Department.

**GENERAL OBJECTIVE OF THE POSITION**

**PLACEMENT WITHIN THE ORGANISATION**
- Hierarchically to Head of Operational Logistics Unit
- Functionally to Supply Chain Coordinator

**ACCOUNTABILITIES**

In collaboration with the Logistics Coordinator and under the supervision of the HQ technical advisor or referent work with mission staff to promote relevant technical awareness and to improve technical delivery in supply chain, providing support and advice area in accordance with Terms of Reference agreed with the mission, normally comprising the following responsibilities:

- Carrying out a functional evaluation of the supply chain set-up, assessing the applicable technical systems, structures and HR set-up, the compliance with procedures, policies and guidelines, within the framework of MSF standards in order to identify the main areas for improvement.
- Assessing and validating local suppliers and local (sub-) contractors for quality of materials, systems, parts, etc. to ensure compliance with MSF quality standards.
- Developing and initiating the implementation of the improvement plan based on the recommendations arising from the functional evaluation.
- Assisting the supply team with the design of new (complex) systems and/or with the implementation of (new) protocols, tools etc.
- Monitoring and supervising established and on-going work and systems related to supply chain and provide technical advice and solutions when necessary.
- Assisting the supply team in their HR tasks such as recruitment & selection of technical staff, briefing and debriefing of focal persons and supply staff.
- Identifying training needs and contributing to the definition of training content for supply chain. Facilitating team learning and provide on-the-job training on technical basics related to area of specialisation according to MSF standards to enable effective implementation of relevant methodologies, systems and tools and ensure best practice is delivered.
- Upon request of the Head of LogOps Unit and in coordination with the Supply Unit in HQ, develop new policies, tools, protocols and SOPs related to supply chain (with a local, regional or even global approach).

Contributing to the continuous learning and development of the department by:

- Drafting reports and action plans following field visits to capture experiences and lessons learnt.
- Contributing to the research and development of field tools, practices, guidelines and policies based on insights gained in the job.
- Developing and maintaining knowledge of practices and approaches within the area of supply chain, and to share this knowledge with others to enhance operational effectiveness.

Providing direct field intervention:

- Upon request, participate in emergency operations.

**RESPONSABILITIES AND MAIN FUNCTIONS**

1/ Field support
- The Mobile Support Technician Supply gives support to missions, based on visits at location, of typically between 2 weeks and 2 months duration. For each visit, the exact support needs from a mission will be discussed between Supply Referent, Logistic Advisor of the operational cell, Logistical Co-ordinator and Supply Responsible in the mission, and the Mobile Support Technician Supply him/herself, and will be agreed based on a “Terms of Reference” (ToR) document.
- In terms of processes, the scope of Mobile Support Technician Supply support includes the entire supply chain, excluding medical stock/pharmacy management. Example processes: local procurement, local & international purchase order management, (mission internal) replenishment order management, transport management & documentation, logístical stock management, (pre-) customs clearance.
- In terms of supply chain enablers, the scope of Mobile Support Technician Supply support includes organizational set-up of supply teams, guid