Invoice to Cash Jr. Analyst

Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.”

There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota, and Tampa, as well as in local country-based hubs.

The Global Services vision is to deliver world class financial services and contribute to the leadership, growth, value, and reputation of Johnson & Johnson. GS provides compliant, efficient, and standardized services with an emphasis on optimizing processes through a continuous improvement framework. We are committed to superior professional development of our people, and we value a diverse, collaborative, high performing, results oriented culture.

**Position Description**:
The Invoice to Cash Jr. Analyst will be responsible for all activities related to the comprehensive process of the accounts receivables function such as collection activities, customer accounts reconciliation, payment remittance consecution with customers, payment integration, and disputes resolution. This position will handle Invoice to Cash activities in different direct channels managing high touch proactive and reactive collection.

**Main activities**:

- Handle the accounts receivables under your responsibility.
- Run payment agreements with customers ensuring the adequate flow of orders, safeguarding the profitability of the company.
- Connect with customers to build positive long-term relationships. Support and connect with internal Stakeholders (Deliver, Commercial areas, Finance, Compliance, Customer Service).
- Assure the reconciliation and confirmation of the accounts receivables.
- Prevent and detect not collectable account risk on time, give visibility to the business and prepare action plans to reduce the detected risk. Following the internal escalation procedures timely.
- Identify and report dispute cases in the system to be solved by the responsible areas.
- Assure the audit controls related and support the internal and external audit requirements.
- Portfolio performance/trends follow up of the accounts, considering the industry benchmarks to ensure that accounts receivable goals are attained.
- Support special projects as needed.
- Guarantee a Sales-to-Cash attitude partnering with other team members to focus on root causes differentiating urgent demands of important goals and relevant process improvements with other areas.
- Perform other work-related duties as assigned.
- Standardize and find new way of doing things, with Continuous Improvement and IA mentality.
- E2E ownership behavior is expected to prevent AR/Cash Flow impacts partnering with Credit & Risk and other Teams supporting Invoice to Cash KPI’s, process and controls evolution.

**Qualifications**:

- Bachelor’s degree (completed or in Progress) on Finance, Business Administration, Accounting, Economy, or other Business-related area.
- Previous experience in accounts receivables, Credit & Cash Application and/or AR Accounting **(Is a Plus).**:

- Previous experience in the pharmaceutical or Medical devices industry **(Is a Plus).**:

- Invoice to cash process and financial analysis knowledge, including policies and procedures. **(Desirable).**

**Years of Experience**:

- Requires 2-3 Years’ Work Experience.

**Required knowledge**:

- Advanced knowledge in excel.
- Accounting knowledge and reconciliation accounts.
- AR and FI SAP modules, Tableau knowledge **(Is desirable).**:

- Microsoft Office tools management.

**Required skills**:

- **Connect.**:

- **Negotiation.**:

- **Good relationship-building**:

- **Being able to work with internal and external partners in LATAM countries with shared and divergent interests.**:

- Good communication skills: being able to teamwork, interface, and influence at several levels of the organization, cross-sector, cross-functionally, and regionally are desirable.
- Presentation skills.

**Language**:
English intermediate level is desired. Portuguese verbal and writing skills are intended.

**Location of the role**:
Bogotá, Colombia.

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Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.