Sr. UX Researcher

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

**Job Description**:
User experience Researcher

Rockwell Automation is the world’s largest company dedicated to industrial automation and information. We make our customers more productive and the world more sustainable. Headquartered in Milwaukee, Wisconsin, Rockwell Automation employs more than 22,000 people and serves customers in more than 80 countries. Our products consist of controllers, motors, drives, panels and software used to automatically operate and control the production of goods. These goods consist of everyday products that we all use, such as clothing, food, and cars. This position is within the Control and Visualization Business, which develops the software products that enable industrial automation.

ESSENTIAL FUNCTIONS:

- Clearly communicate research and test results convincingly and without bias, both verbally and writing to colleagues, product teams, and executives.
- Display excellent collaboration skills with an ability to build consensus.
- Help develop and track meaningful metrics related to user research and the usability of systems and products.
- Improve, standardize, and institutionalize user research and test methods.
- Learn, evaluate and recommend new tools and methods to support the work of the User Experience Design Team.
- Keep informed of industrial automation trends and competitive software product offerings.
- Learn and understand basic industrial automation control system concepts.

MINIMUM EDUCATION REQUIREMENTS:

- Bachelor’s or Master’s degree in interaction design, cognitive or behavioral science, human factors, or a related field. Or, equivalent demonstrated experience and expertise.

MINIMUM QUALIFICATIONS:

- Four years of experience in user research
- Strong collaboration, communication, and presentation skills.
- Demonstrable user research skills with a strong portfolio of work.

DESIRED QUALIFICATIONS:

- Proficiency using modern research tools such as UserZoom®, Loop11®, and Validately®, for recruiting and testing.
- Advanced degree in cognitive or behavioral science.
- Experience working in an Agile development environment.
- Experience in internationalization and cross-cultural design.
- Experience with geographically distributed development teams.
- Experience in industrial automation user research.
- Co-op or internship within software development group, with experience in user research or interaction design

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