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Languagers Inc. is an established language solutions company based on the East Coast of the United States. They are a vibrant and growing company. **This is a Permanent Remote Job** We are looking for a full-time, remote HR / Operations manager who will work virtually to support our clients. You need to be available for 9 AM to 5 PM EST (Eastern Standard Time) - One year of translation/Interpretation project management experience is required - Knowledge of CAT tools such as MemoQ or Trados - Knowledge of any CRM is a huge plus - You will be expected to have a list of screened freelancers. RESPONSIBILITIES: - Support cost estimate Analysis and Preparation - Development of efficient workflows and overseeing the use and maintenance of tools such as translation memories, style guides, and glossaries - Preparation of files to be translated and transcribed - Placement of projects with translators and transcriptionists - Negotiation of budgets and deadlines with freelance translators; keeping track of project profit margins and negotiating rates where applicable. - Development of schedules - Supervision the progress of translation and Interpretation projects - Updating translation memory tools - Reviewing translated documents, vendor translation quality reviews, and proofing all outgoing projects as a final QA. - Investigating client language questions - Work as part of a team to ensure workloads are evenly distributed - Maintain accurate and up-to-date administrative tasks and management reporting. - Analysis of projects using translation memory software **Qualifications**: - Bachelor's degree in business, foreign language, translation, or related field - Minimum one year's translation industry experience - Thorough Knowledge and regular use of at least one CAT tool (Trados or MemoQ). - Knowledge of CRM such as ClickUp is a big plus - Knowledge of transcription and proven aptitude with a wide variety of media players & foot pedals is a huge plus - Excellent level of English - Able to juggle multiple tasks under pressure in a fast-paced environment - Strong verbal and written communication skills - Positive attitude and a true team player - Ability to develop budgets and timelines - Energetic self-starter with initiative and creative approach to problem-solving - Commitment to professional customer service - Fluency in English Additional Information - Inquisitive and strong problem-solving skills - "Tech-friendly" and "tech-savvy"; - Very organized; - Thorough; - Detail-oriented; - Self-starter; - Responsive; - Flexible; - Available; - Positive attitude **Job Types**: Full-time, Permanent Pay: $1,126,374 - $2,252,748 per month **Language**: - English with American accent? (preferred)
