Quality Analyst

Overview: **About Us** **Full Potential Solutions (FPS)** is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and...

At CUSTOMER OPERATION SUCCESS S.A.S. we are looking for a Quality Analyst to join us in our team. If you are an organized and passionate professional about Quality Analisys processes, this is the opportunity you're waiting for. As Quality Analyst, you will be responsable of monitoring and evaluating customer interactions, providing feedback to agents, and...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

**Our Purpose** - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...

Hello We are looking for a bilingual Quality Analyst (English B2+/C1) to join our team Location: Connecta Bogotá: Calle 26 # Gold 9 - Floor 4). Availability Required: Monday to Friday between 8:00 a.m. and 7:00 p.m. Flexibility for potential adjustments according to business needs is also necessary.Monday to FridayFriday: 8:00 a.m. to 5:00 p.m.Why join us?...

**Job Summary**: The Quality Analyst will be responsible for ensuring that the services provided by Contact Point 360 team meet the established standards of quality. This includes monitoring and evaluating the performance of agents, analyzing interactions, and providing feedback to improve service quality, customer satisfaction, and compliance with company...

Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

**About the role**: The QA department drives the overall quality of all OfferUp products and services. You will work with an existing QA team, deeply embedded with our Product and Engineering teams, to help take quality to the next level. We are looking for a Quality Assurance Analyst/Engineer to help shift the quality left and build a mindset of quality in...

A leading market research firm in Bogotá seeks a meticulous Data Analyst to join its Data Governance team. The role focuses on evaluating data quality, implementing metrics, and collaborating with other teams to ensure the reliability of data sources. Ideal candidates will have strong SQL skills and experience in data analysis, alongside a detail-oriented...

A digital media company is seeking a Tracking and QA Analyst who is detail-oriented and results-driven. In this full-time role, you will oversee quality assurance processes, ensuring campaign launches are successful while maintaining operational excellence. The ideal candidate will have 2-3 years of experience in quality assurance within the digital media...