BPO Quality Analyst

At CUSTOMER OPERATION SUCCESS S.A.S. we are looking for a Quality Analyst to join us in our team. If you are an organized and passionate professional about Quality Analisys processes, this is the opportunity you're waiting for. As Quality Analyst, you will be responsable of monitoring and evaluating customer interactions, providing feedback to agents, and...

What does a TaskUs Quality Analyst do? You will be responsible for creating an end-to-end improvement plan including quality metrics; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solutions work as expected. The solution should be tested in terms of functionality, performance, reliability,...

Hello We are looking for a bilingual Quality Analyst (English B2+/C1) to join our team Location: Connecta Bogotá: Calle 26 # Gold 9 - Floor 4). Availability Required: Monday to Friday between 8:00 a.m. and 7:00 p.m. Flexibility for potential adjustments according to business needs is also necessary.Monday to FridayFriday: 8:00 a.m. to 5:00 p.m.Why join us?...

We are looking for talented people like youBe our next Quality AnalystYou will be responsible for creating an end-to-end improvement plan including quality metrics; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solutions work as expected. The solution should be tested in terms of...

A global leader in digital business services is seeking a Quality & Digital Sales Analyst in Bogotá, Colombia. The ideal candidate will ensure excellence in digital sales and marketing through data analysis and quality assurance. Responsibilities include auditing sales interactions, developing dashboards, and collaborating with training teams. A minimum of...

Overview KEUKENEXPO Bogota, D.C., Capital District, Colombia We are looking for the position of Trilingual Quality Analyst , who achieves the targets given by the client as well as internal targets to ensure that goals are achieved at all levels. Responsibilities Responsible for developing and implementing quality management procedures and systems. To review...

Quality & Digital Sales Analyst 3 days ago Be among the first 25 applicants You’re the missing piece of the TOP Team! Are you passionate about quality, consultative sales, and digital marketing ? At TP we’re looking for our next Quality & Digital Sales Analyst — a data-driven professional ready to ensure excellence across our digital advertising and...

UnifyCX is growing We are looking for an experienced Content Moderator Quality Analyst to join our motivated and ambitious team in Barranquilla. Come be one of the pioneers at our newest locationAbout the Role The Content Moderator Quality Analyst is responsible for evaluating content moderation decisions to ensure accuracy, consistency, policy alignment,...

Are you detail-oriented and passionate about improving processes? At Aquinas Network , we're looking for a Bilingual Quality Analyst (English/Spanish) to join our Compliance team. Permanent contract + benefits package+ Performance bonus Growth opportunities Review calls, emails, and internal processes for quality and compliance. Provide clear and actionable...

Process Improvement Analyst (Training and Quality Analyst)En LYNXUS SOLUTIONS S.A.S., una empresa líder en la industria de soluciones tecnológicas, nos encontramos en la búsqueda de un profesional altamente capacitado para unirse a nuestro equipo como Process Improvement Analyst (Training and Quality Analyst).Responsabilidades:-Representar y transmitir la...