Voice Agent, T&e Call Center Operations Wfh
hace 1 semana
TransUnion's Job Applicant Privacy Notice
**What We'll Bring**:
The Tenant and Employment (T&E) Voice Office Operations Representative is responsible answering inbound phone calls for all T & E products. The Voice Operations Rep will support both customers and consumers who use T&E services to screen individuals for rental housing and employment opportunities.
**What You'll Bring**:
- Maintains a consistent high level of knowledge regarding T&E products, services, and tools.
- Understands and consistently demonstrates knowledge of specific T&E business processes when performing all voice operations work.
- Maintains a solid understanding of U.S. credit/financial principles along with knowledge of U.S. criminal justice system/criminal background report and U.S. rental housing system/housing report (eviction) concepts.
- Adheres to established processes and procedures when responding to support phone calls.
- Works with QA and team lead to improve individual performance based on feedback and coaching to ensure high quality work product is delivered to T&E customers and consumers.
- Manages individual performance for aux time usage and adherence to schedules.
- Performs other duties as assigned.
- Must work U.S. business hours in support of U.S. customers and consumers.
- Must be open to rotational weekend shifts also during U.S. business hours to support U.S. customer and consumers.
**Impact You'll Make**:
- 1-3 years of experience in an operations job role, including inbound voice customer care/support.
- Excellent verbal, written, and interpersonal communication skills.
- Must be self-motivated and a self-starter.
- Demonstrate attention to detail in all work completed.
- Proactively works to improve knowledge and adherence to company processes and procedures.
- Collaborates well with others in a team-oriented work environment.
- Adapts well to change and can adjust priorities as needed.
- Displays time management skills.
TransUnion Job Title
Rep I, Consumer Operations Support
-
Voice Agent, T&e Call Center Operations
hace 2 semanas
Bogota, Colombia TransUnion A tiempo completoTransUnion's Job Applicant Privacy Notice **What We'll Bring**: This is a position for a Bilingual English-Spanish Call Center Representative in Costa Rica. The position is remote - WFH Previous experience in a Call Center environment is required. Training will be provided for T&E services and tools **What You'll Bring**: The Tenant and Employment (T&E)...
-
Voice Agent, T&e Call Center Operations
hace 2 días
Bogota, Colombia TransUnion A tiempo completoTransUnion's Job Applicant Privacy Notice **What We'll Bring**: This is a position for a Bilingual English-Spanish Call Center Representative in Costa Rica. The position is remote - WFH Previous experience in a Call Center environment is required. Training will be provided for T&E services and tools. **What You'll Bring**: The Tenant and Employment (T&E)...
-
Bilingual Voice Agent, T&e Call Center
hace 2 semanas
Bogota, Colombia TransUnion A tiempo completoTransUnion's Job Applicant Privacy Notice **What We'll Bring**: This is a position for a Bilingual English-Spanish Call Center Representative in Costa Rica. The position is remote - WFH Previous experience in a Call Center environment is required. Training will be provided for T&E services and tools **What You'll Bring**: The Tenant and Employment (T&E)...
-
Call Center Agent Wfh
hace 6 días
Bogota, Colombia TransUnion A tiempo completoTransUnion's Job Applicant Privacy Notice **What We'll Bring**: The Call Center Validation role will be responsible of analyzing business information through outbound calls and web search. In this role, the Call Center Agent will confirm reliable data of businesses using different sources. **What You'll Bring**: Additionally, when needed, the agent must do...
-
Associate Lead, T&e Call Center Operations
hace 2 semanas
Bogota, Colombia TransUnion A tiempo completoTransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: - The T & E Operations Team Lead supports the vertical businesses in the following ways: - Developing and maintaining a high level of knowledge about our industry, products, and services to effectively support a team of customer service representatives. - Ensuring...
-
Bilingual Voice Agent, Call Center Operations
hace 4 días
Bogota, Colombia TransUnion A tiempo completoTransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: - Ability to learn and maintain a consistently high level of knowledge regarding Transunion’s products, services, systems, processes, policy knowledge and tools and by doing so demonstrate consistent knowledge of these services and processes when performing all voice...
-
Agente Call Center
hace 14 horas
Bogota, Colombia CALL AMERICAN GROUP SAS A tiempo completoSe requiere agente call center con o sin experiência en el área de telecomunicaciones o productos financieros, contrato directo con la empresa. Horario de trabajo de lunes a viernes de 8 a 5 y sábados medio día, básico mas comisiones sin techo. NO SE ACEPTAN MENORES DE EDAD Tipo de puesto: Tiempo completo, Indefinido Salario: $100.000.000 -...
-
Agente de Call Center
hace 2 semanas
Bogota, Colombia Wellness Spa Movil Center A tiempo completoWellness Spa Movil Center, con 10 años en el mercado, ganador de premios internacionales como mejor Spa de SurAmerica y Spa del año, requiere agente de Call Center con excelente disposición de servicio, experiência en el área de minimo 2 años, orientado(a) a resultados. **Beneficios** Comisiones de venta Estabilidad Laboral Posibilidades de...
-
Agente Call Center
hace 1 semana
Bogota, Colombia Tres T Capital A tiempo completo_**Nos encontramos en búsqueda de los mejores agentes comerciales!!**_ **Requerimos**: Bachiller, técnico, tecnólogo Con experiência certificada mínima de 6 meses en call center ventas. **Condiciones**: Contrato Obra o labor (ofrecemos estabilidad laboral) Horarios : Lunea a Sabado de 8:00am a 5:00pm Salario: 1.300.000 + aux de transporte (162.000)...
-
Coordinador Call Center
hace 4 días
Bogota, Colombia Contigo call center A tiempo completoCoordinador de call center con experiência de 2 años.
