Customer Engagement

Organon recently announced the formation of the Digital & Commercial Strategy (DCS) organization with the mission to power Organon’s growth through innovative, global commercial strategies combined with next generation digital capabilities.

**About You**:
You are a digital innovator, strategic thinker, and people connector who thrives at the intersection of technology and commercial strategy. You bring a collaborative mindset and a deep understanding of digital transformation, particularly in regulated industries like healthcare or pharmaceuticals.

You’re comfortable navigating ambiguity and turning big ideas into scalable, actionable plans. Whether it’s aligning global capabilities to local priorities or pioneering new approaches to customer engagement, you lead with empathy, clarity, and impact.

**Your skills include**:

- Expertise in digital strategy, AI, and customer engagement technologies
- Leadership in matrixed, cross-cultural environments
- Strong stakeholder management and influencing ability
- Fluency in English; Spanish and/or Portuguese is a strong asset
- Track record of driving measurable business value through digital innovation

**A Day in the Life**:

- Collaborate with global and regional teams to adapt and implement customer engagement strategies
- Lead discovery and prioritization sessions with commercial stakeholders in Brazil and LAMEX (Mexico and LatAm)
- Guide local teams through the deployment and adoption of enterprise digital solutions
- Serve as a trusted advisor on new digital trends, sharing insights and innovations
- Monitor progress against KPIs, championing data-driven optimization
- Navigate issues, resolve escalations, and ensure smooth operations across platforms
- Stay ahead of regulatory and compliance standards in digital technology
- Host learning sessions, workshops, and forums to share best practices

**Purpose/ Impact on the World**:
In this role, you’ll directly shape how Organon engages with healthcare professionals, patients, and partners across Latin America. Your work will help bring essential medicines and healthcare solutions to more people, more efficiently, and more personally.

By bridging global strategy with local action, you’ll help elevate Organon’s role as a digitally advanced, people-first healthcare company. Your efforts will drive business growth, improve health outcomes, and contribute to a more connected and equitable healthcare experience across the region.

**Secondary Job Description**

**Who We Are**:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

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**Annualized Salary Range**

**Annualized Salary Range (Global)**

**Annualized Salary Range (Canada)**

**Please Note: Pay ranges are specific to local market and therefore vary from country to country.**

**Employee Status**:
Regular

**Relocation**:
**VISA Sponsorship**:
**Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites**

**Flexible Work Arrangements**:
**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Number of Openings**:
1
**Requisition ID**:R533054