Consultant I, Digital Communications, Internal
hace 5 días
TransUnion's Job Applicant Privacy Notice
**What We'll Bring**:
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
We are looking for an Internal Communications Consultant to support TransUnion’s growing Internal Communications team and help inform, engage and inspire TU’s global associate base.
We are part of a team of Global Corporate Communications change makers who are creative, curious and excited to be working with TransUnion on its evolution as a global information and insights company. You’ll work with intelligent, compassionate people who aren’t afraid to take calculated risks and love to pursue bold ideas. Come be a part of our Internal Communications Team.
**What You'll Bring**:
This role is designed for a well-rounded communications technology professional. You will support the current maintenance of our digital channels and help develop and drive the strategy to enhance the digital associate experience by evolving our intranet. This position will also directly support our Internal Communications team to assist in the execution of campaigns across multiple digital channels.
**Specifically, you will**:
- Partner with internal stakeholders to support execution and ensure optimization of our current digital channels
- Conduct an organizational needs assessment to help design the evolution and migration strategy for our current intranet
- Build and support customized SharePoint sites designed to meet organizational needs and technical requirements
- Enforce policy, process, and governance for intranet operations and other enterprise digital channels
- Consult with technology partners to understand the potential impacts of internal communication strategies with their technology associate digital experience roadmap
- Monitor and resolve tickets for intranet change requests and collaborate with technology partners to troubleshoot and resolve SharePoint errors
**What You’ll Bring**:
- Fluency in spoken and written English
- Proficient in the use of Microsoft Office Suite including Sharepoint, website layouts and basic html
- Experience with communications analytics, dashboards and reporting
- Ability to identify a project's goals, objectives, and scope and create a project plan that outlines the tasks, timelines, and resources required
- Ability to provide guidance and think creatively to devise customizations and uses for SharePoint
- Demonstrated experience collaborating with a dynamic team to drive communications-based outcomes
- Strong attention to detail, excellent time management skills and the ability to manage multiple streams of work
- A minimum of 5 years relevant experience, preferably in a corporate or agency setting
- Bachelor’s degree
**Impact You'll Make**:
**What We'd Love to See**:
- Previous experience in SharePoint 2013 to 2019 migration
- Experience in developing, maintaining and deploying custom intranet solutions
- Experience in collaborating with a diverse internal stakeholder base within a global enterprise
This position will be remote and based in Costa Rica.
TransUnion Job Title
Consultant, Internal Communications
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