Change Manager

hace 2 semanas

Bogotá Cundinamarca, Colombia Scotiabank A tiempo completo

**Requisition ID**: 203130

We are committed to investing in our employees and helping you continue your career at ScotiaTech.

**Purpose**

**Accountabilities**
- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Uses established standards, agreed-upon methods, requirements, precedents, and technical judgment to deliver on a range of assignments related to Change Management Operations.
- Supports the daily operation of Change Management operations to ensure good execution and compliance and identifies any non-compliance concerns.
- Applies working conceptual and practical knowledge in a technical discipline, understands standards, and mitigates issues and deviations from these standards.
- Gathers information and requirements to solve problems and tests solutions to ensure they meet the required standards.
- Provides input into the Enterprise Change Advisory Board to understand and support the enterprise view of Change Impact across the organization.
- Provides input, documents requirements, and supports the design and delivery of both training programs and process improvement initiatives.
- Acts as initial triage and provides 1:1 user support to Change Management users. This includes troubleshooting issues, answering queries, and guiding users through processes, features and functionalities of ITSM tools.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champions a high-performance environment and contributes to an inclusive work environment.

**Dimensions**
- Supports Change Management operations globally.
- Identifies and resolves technical, customer or operational problems.
- Complies with external regulations and internal controls pertaining to ITSM.

**Education / Experience / Other Information**
- Diploma/Certificate or Bachelor’s degree in computer science or equivalent.
- English fluency required, Spanish ability a plus.
- Knowledge of ITSM disciplines and frameworks, specifically ITIL, is expected.
- English level B1+

**Working Conditions**
- Work in a standard office-based environment; non-standard hours are a common occurrence.

Location(s): Bogotá or Home-Office

ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits.

  • Consultant Adoption and Change Management

    hace 6 días

    Bogotá, Cundinamarca, Colombia SoftwareOne A tiempo completo

    The role: Join our Services Delivery team! We look forward to learning more about you and exploring how, working together, we can build an exceptional team. **Consultant** **Adoption and Change Management** Full Time | Hybrid Model **What will your day-to-day look like?** We are looking for a Customer Adoption & Change Management Consultant to optimally...

  • Change Advisory Specialist

    hace 1 semana

    Bogotá, Colombia Scotiabank A tiempo completo

    **Requisition ID**: 212444 We are committed to investing in our employees and helping you continue your career at ScotiaTech. **_ Purpose_** The Global Identity & Access Management (GIAM) organization is responsible for the execution and governance of established security controls pertaining to identity and access. This includes the centralized...

  • Customer Success Manager

    hace 3 semanas

    Bogotá, Colombia TP A tiempo completo

    Customer Success Manager JOIN TP AS A Change Management & Customer Success Manager! TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, their customers, and the environment. We deliver the most advanced, digitally-powered business services to help...

  • Project Manager

    hace 3 días

    Bogotá, Cundinamarca, Colombia TMF Group A tiempo completo

    **Job no**: 575806 **Work type**: Full time **Location**: Bogota, Colombia **Categories**: Project Management **Office Location**: Colombia **Many People. One TMF!** TMF Group is a leading provider of essential administrative services that help our clients invest and operate safely worldwide. We provide legal, financial, and HR administration through TMF...

  • Key Account Manager

    hace 2 semanas

    Bogotá, Cundinamarca, Colombia Novo Nordisk, Inc. A tiempo completo

    Key Account Manager (Canal privado)Category: SalesLocation:Bogota, Cundinamarca, CO.Bogotá, ColombiaImpulsa el crecimiento del canal privado farmacéutico en Colombia.En Novo Nordisk, impulsamos el acceso a la salud a través de alianzas estratégicas sólidas y una ejecución comercial de excelencia. Buscamos un/a Key Account Manager para el canal privado...

  • Financial Project Manager

    hace 2 semanas

    Tenjo, Cundinamarca, Colombia Siemens A tiempo completo

    **Overview**: Are you ready to join a winning team in a face paced environment? Siemens Smart Infrastructure is looking for a Financial (Commercial) Project Manager for our Energy Automation business at Colombia **Our Culture**: At Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company’s...

  • Accounting Manager Andina

    hace 2 semanas

    Bogotá, Cundinamarca, Colombia Tetra Pak A tiempo completo

    At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. _ - And we need people like you to make it happen._ **_We empower you to reach your potential with opportunities to make an impact to be...

  • Manager

    hace 1 semana

    Bogotá, Cundinamarca, Colombia Scotiabank A tiempo completo

    Requisition ID: 240555Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota.Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we're always committed to results, in an inclusive, diverse, and high-performing culture.PurposeContributes to the overall success...

  • Senior Manager. Operational Effectiveness

    hace 2 semanas

    Bogotá, Cundinamarca, Colombia Scotiabank A tiempo completo

    Requisition ID: 207026 Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota. Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. **Purpose** The Senior Manager,...

  • Customer Success Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia TP A tiempo completo

    JOIN TP AS AChange Management & Customer Success ManagerTP is a global digital business services company. Our global scale and local presence allow us to bea force of good in supporting our communities, our clients, their customers, and the environment.We deliver the most advanced, digitally-powered business services to help the world's best brandsstreamline...