Trade Operations Coordinator

Johnson & Johnson is currently recruiting for a Trade Operations Coordinator (New Consumer Health Company). This position will be located in São Paulo, Brazil, Mexico City, Mexico, or Bogota, Columbia.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people.

With $82.1 billion in 2020 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. Johnson & Johnson is the world's most comprehensive and broadly-based healthcare Company, touching the lives of nearly a billion people every day. Our Family of Companies throughout the world compete in consumer, pharmaceutical and medical devices & diagnostics markets and have the skills and resources to tackle the world's most pressing health issues.
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The Trade Operations Coordinator will be responsible for delivering business goals in assuring the security of supply, compliance, and transparency to the processes and optimum value for money, and building external and internal stakeholder trust, preference, and advocacy. They will serve as a trusted advisor for other areas as well.

**Roles and Responsibilities**:

- Assure and monitor all everyday activities (related to import and export) and resolve all customer complaints appropriately
- Build stakeholder’s trust
- Assure a high performance of contracted 4PL/customs broker for E2E activities to achieve business goals and also focus on building capabilities for the long term
- Lead continuous improvement through LEAN initiatives
- Develop and implement compliant processes and procedures for all import activities
- Manage all applicable international trade agreement programs
- File customs disclosures when necessary
- Partner with Planning, Regulatory Affairs, Warehouse, etc. to create a robust and efficient E2E process
- Serve as the primary point of contact for all customs-related audits and compliance initiatives
- Supervise the import of goods process in order to ensure they are compliant with government-imposed regulations
- Develop and implement various internal control measures for preparing reports
- Supervise with the management team and ensure optimal results for all operations
- Maintain efficient knowledge of all rules and regulations for various business operations
- Lead international transportation service policies, standards, guidelines, technology, and procedures
- Shape and execute international trade process in order to bring CIPs (savings) as per the company guidelines

**Qualifications** Position Requirements**:

- Bachelor’s degree is required
- Analytical and process-oriented, with strong decision-making/problem-solving skills
- Minimum of 6-8 years of experience with International Trade (Import/Export and Drawback processes)
- Fluent in English
- Intermediate in Spanish
- Experience managing 3rd party Logistics providers
- Proactive approach and ability to persuade and influence others in a multicultural environment
- Strong business acumen and understanding of the end-to-end supply chain
- Great communication skills on all levels
- Quick to learn
- Ability to lead by efficiently resolving conflicts with courtesy and confidence and respond to issues and requests with a sense of urgency
- High degree of independent judgment, common sense, thoughtfulness, integrity, and transparency when making decisions

**Preferred Requirements**:

- Bachelor’s Degree in international trade, Supply chain Management, or Engineering
- Professional certifications such as APICS, and/or Lean Six Sigma will be a differential
- Experience working in a highly matrixed, global organization
- Multi-sector experience preferred
- Experience with regulatory agencies-related processes and industry will be a plus

**Primary Location**
Brazil-São Paulo-São Paulo
- **Other Locations**
Latin America-Colombia-Distrito Capital de Bogotá-Bogotá, Mexico-Distrito Federal-Mexico City

**Organization**
J&J do Brasil Indústria e Comércio de Produtos para Saúde Ltda. (7600)

**Job Function**
Operations

**Requisition ID**
2206078698W