Manager, Communications

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Communications

Job Description Manager, Communications

Roles & Responsibilities:
Major Accountabilities:

- Work as part of a regional Communications team in charge of creating, implementing and managing integrated communications programs in support of corporate objectives, priorities and the company's vision.
- Coordinate the execution of communication activities in the Andean division, comprised by Colombia, Venezuela, Peru, Ecuador, and Bolivia.
- Agency management (from the brief to the execution) in all the related markets.
- Support the planning and execution of fully integrated communications strategies designed to increase Mastercard's perception as a global payments and technology leader.
- Support the planning and execution of fully integrated communications strategies to enhance Mastercard's perception as a value driver with employees, consumers, customers, merchants, governments, and other audiences to increase MasterCard’s reputation and preference for usage.
- Develop communication materials for dissemination with the media, customers, regulators, merchants, employees, and sales force to support Mastercard’s positioning.
- Develop and adapt global messaging platforms that support Mastercard’s business objectives and tell MasterCard Story.
- Identify proof points that support global messages to tell Mastercard Story.
- Lead the planning and execution of internal communications activities in the division.
- Lead the implementation of own events (EPC, Mastercard Day, CMO Event etc)
- Work with executive communications to develop a speaking opportunities platform to position Mastercard executives as thought leaders and industry experts (online and offline).
- Lead the process of constant and accurate measurement of communications results through the submission of reports and analysis of media coverage.
- Responsible for the comms’s budget, contract, and account receivables management
- Serve as a trusted counselor and expert to the in-market business areas on issues and matters related to communications, preparing executive briefing materials, developing messages, and providing communications training.

Other requirements:

- Minimum 10 years’ experience in Public Relations or Journalism
- Excellent communication skills, particularly when dealing with an international, multilingual audience, and ability to adapt style to suit different communications media and audiences.
- Ability to work on own initiatives and as part of a team, and willingness to 'pitch in' if required.
- Ability to handle multiple projects under time and resource pressure.
- Be detail and results oriented.
- Comprehensive knowledge of media operations and expertise in disseminating information.
- Proven ability to develop communication strategies related to organizational policies in collaboration with regional and global teams.
- Knowledge of digital and social media for effective communication, including online communities, search engine optimization and other digital marketing tools.
- Experience in managing third party vendors and task-specific consultants.
- Fluent Spanish and English
- Self-motivated, excellent organizational skills, proven ability to perform multiple tasks, and ability to work with both internal and external constituencies.

**Skills**:Business competencies, Strategic planner skills, Critical thinker, Skilled influencer, Project management skills

COVID-19 Considerations

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.