Windows Desktop Support Engineer
hace 2 semanas
Actividades:
- Realizar soporte de escritorio detallado
- Admite dispositivos informáticos de usuario final
- Solucionar problemas de los sistemas operativos Windows y Mac
- Solución de problemas de los sistemas operativos móviles (iOS y Android)
- Trabajar con un sistema de gestión de tickets/mesa de servicio
- Participante en un proceso de gestión del cambio.
- Soporte de productos de Microsoft Office.
**Requisitos**:
- Para solicitar este puesto, debe tener un título en un campo relacionado, como Ciencias de la Computación, Tecnología de la Información o Ingeniería de Software. Debe tener de 4 a 10 años de experiência en TI
- Conocimiento profundo de Windows 10
- Experiência en configuración de cuenta de usuario y directorio activo
- Conocimiento de MS Office 2013 hasta actual
- Experiência antivirus empresarial
- Clientes delgados
- Redes de Cisco
- sql
- Certificaciones que incluyen MCP, MCSE, CCNA, A+, Network+
- Experiência laboral en un entorno basado en ITIL
Tipo de puesto: Tiempo completo, Freelance
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