Renewals Sales Specialist

hace 2 días


Desde casa, Colombia Red Hat Software A tiempo completo

About the job:
The Red Hat Customer Success team is looking for a Renewals Sales Specialist to join us in Colombia. In this role, you will work on and close renewals in close cooperation with Sales teams within a designated set of customers. This is a great opportunity for you to work collaboratively with multicultural internal and external teams to improve business and create solutions that serve both Red Hat and our customers. Successful applicants must reside in a country where Red Hat is registered to do business.

What you will do:

- Work with customers and Red Hat’s sales teams to identify renewals, upsell, and cross-sell opportunities, and optimize quality of service, business growth, and customer satisfaction
- Secure the renewals business by engaging end-users, partners, and distributors
- Provide basic back-office services, e.g., provide quotes, perform customer research, prepare booking documentation, and book orders
- Manage forecasts and pipeline, record sales activity, schedule follow-up activities as needed, and track customer data using company-standard customer relationship management (CRM) tool
- Work with the Finance, Bid Desk, Legal, and Operations teams across the region to facilitate deals and make sure that all necessary information is available

What you will bring:

- Bachelor's degree, preferably in business administration, marketing, or a technical discipline
- Demonstrated success in a similar technology or software sales support position, e.g., outside sales, inside sales, telesales, or sales administration; understanding of the complete sales cycle management from prospecting to closing
- High-quality customer service skills
- Good organizational and time management skills
- Objection handling skills
- Ability to work well within a senior team and coordinate complex activities in a fast-paced environment
- Motivated and committed
- Fluent language skills in English is a plus

LI-REMOTE #LI-JR1

About Red Hat:



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