Forward Deployed Engineer

**Why NeuraFlash**:
At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash is the place for you.

**Job Overview**:
As a Forward Deployed Engineer (Agentforce), you will be responsible for building compelling Agentforce-powered experiences for users and delivering impactful business value to our clients. You'll have the opportunity to make significant contributions to our success by working with the rest of our talented AI team to delight customers. This position is focused on architecting and executing technical solutions for GenAI technologies.

**You will have the opportunity to**:

- Lead the technical solution design and develop high-quality code for Salesforce technology such as Agentforce, Einstein Bots, Einstein for Service, or Service Intelligence
- Collaborate with customers, Project Managers, Solution Architects, and UX Designers to translate business needs into well-architected solutions
- Oversee and contribute to all stages of the project lifecycle—from initial design through development, testing, and final deployment
- Follow and understand new Salesforce products and technical capabilities

**Required Qualifications**:

- 2+ years of experience with Salesforce in a development role
- Bachelor's or Master's degree in Computer Science or a related field
- Proficiency in Apex and JavaScript, with exposure or working knowledge of modern coding languages (e.g. Python, Java, C#)
- Experience developing Salesforce technologies such as Flows, Lightning Web Components, or Visualforce
- Understanding of front-end web development principles and technologies (HTML/CSS)
- Strong communication skills; the ability to convey complex technical details to all audiences
- Experience with using source control and branching/pull requests strategies
- Familiarity with CI/CD solutions and DevOps principles

**Preferred Skills**:

- Experience working with complex GenAI systems
- Any additional Salesforce certifications are a plus, preferably Platform Developer II or Agentforce Specialist certifications

**What can you expect in the interview process?**:

- Recruiter screen (phone) - 30 minutes
- Introductory conversation to discuss the role and your experience
- Technical / Skills Interview (Video) - 45 minutes
- Panel Interview with Real-Time Exercise (Video) - 60 minutes
- The call will be split into two parts:

- You'll receive a prompt and talk through potential solution options and live on the spot (no offline preparation required)
- You'll get some time to interact with NeuraFlash delivery team members
- Leadership interview (Video) - 30 minutes
- You'll meet with a member of our leadership team

**What's it like to be a part of NeuraFlash?**:

- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we're focused on keeping everyone connected and unified as one team.
- Travel: Get ready to pack your bags and hit the road For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem We build a culture of trust and understanding. We value good work not the hours in which you get it done
- Collaboratio