Empleos actuales relacionados con Manager Gbs Account - Bogotá - Adidas

  • Account Manager

    hace 20 horas

    Bogotá, Bogotá D.E., Colombia QUE + A tiempo completo

    Account Manager / Key Account Manager (KAM) – Clientes ActivosDescripción del empleoEmpresa del sectorBPObuscaAccount Manager / KAMpara lagestión y desarrollo de clientes activos, enfocado en generación de valor, retención y crecimiento de la cartera asignada.El cargo tiene un enfoque estratégico, relacional y consultivo, actuando como enlace entre el...

  • Account Manager

    hace 19 horas

    Bogotá, D.C, Brazil, Colombia GSC Outsourcing A tiempo completo

    Account Manager / Key Account Manager (KAM) – Clientes Activos Descripción del empleoEmpresa del sector BPO busca Account Manager / KAM para la gestión y desarrollo de clientes activos, enfocado en generación de valor, retención y crecimiento de la cartera asignada.El cargo tiene un enfoque estratégico, relacional y consultivo, actuando como enlace...

  • Key account manager

    hace 2 semanas

    Bogotá, Distrito Capital, Colombia Cheil Colombia A tiempo completo

    Consultor Comercial (Key Account Manager) Salario ofrecido $3,000,000 - $3,400,000 / Mensual En Cheil Colombia nos encontramos en la búsqueda de nuestros próximos Consultores Comerciales (Key Account Manager). Buscamos profesionales, con mínimo (4) cuatro años de experiencia en mantenimiento de clientes, gestión de alianzas comerciales, ventas...

  • Key Account Manager

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Star Consulting Group A tiempo completo

    Key Account Manager: Únete a nuestro equipo Buscamos un Key Account Manager apasionado por el talento humano En Star Consulting, estamos en busca de un talentoso y motivado Key Account Manager para unirse a nuestro equipo. Somos líderes en el sector de consultoría de talento humano, para ayudar a las organizaciones a alcanzar su máximo potencial.¿Qué...

  • Account Manager

    hace 4 días

    Bogotá, Colombia Otte Polo Group A tiempo completo

    About Us We’re not just looking for an Account Manager — we’re searching for a strategic partner, a relationship builder, and a results-driven professional who’s ready to elevate our client experience. At [Your Company Name], we help our clients thrive through innovative solutions and dedicated service. Join a passionate team where your voice...

  • Key Account Manager

    hace 20 horas

    Bogotá, Cundinamarca, Colombia Broadvoice A tiempo completo

    **JOB TITLE: Key Account Manager** **LOCATION: Remote - Colombia** **DEPARTMENT: Sales International** **REPORTS TO: Director, Sales** **PERCENTAGE OF TRAVEL:

  • Senior Business Project Manager

    hace 3 semanas

    Bogotá, Colombia SGS A tiempo completo

    Senior Business Project Manager - GBS Americas Full-time Compensation: COP 10,000,000 - COP 12,000,000 - monthly SGS is the world’s leading company in inspection, verification, testing, training, and certification. It is recognized as the global benchmark for quality and integrity, with over 95,000 employees and a network of more than 2,400 offices and...

  • Senior Business Project Manager

    hace 2 semanas

    Bogotá, Colombia SGS A tiempo completo

    Senior Business Project Manager - GBS Americas Full-time Compensation: COP 10,000,000 - COP 12,000,000 - monthly SGS is the world’s leading company in inspection, verification, testing, training, and certification. It is recognized as the global benchmark for quality and integrity, with over 95,000 employees and a network of more than 2,400 offices and...

  • Specialist Gbs Account

    hace 1 semana

    Bogotá, Colombia Adidas A tiempo completo

    CLAIMS SPECIALIST (P2) - Area: - GBSDepartment: - GBS BogotáDirect Reporting Line: - Manager - Indirect/secondary reporting line: - Subsidiary/country: - Bogotá - Location: - BogotáGSMS Grade: - P2Number of Personnel Managed: - NACost Center/Budget and/or Revenue Responsibility: - NA- Purpose & Overall Relevance for the Organization: - adidas Shared...

  • Specialist Gbs Account

    hace 20 horas

    Bogotá, Colombia Adidas A tiempo completo

    Purpose & Overall Relevance for the Organization: - adidas Shared Services in Bogotá delivers high quality services for Customer Service and Invoice to Cash, Accounts Payable, Retail Accounting, eCommerce Accounting and other Finance processes as well as HR Services for adidas companies located in Europe and Americas. - Claims is a key element within...

Manager Gbs Account

hace 2 semanas

Bogotá, Colombia Adidas A tiempo completo

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

- The Manager ASO - Billing and Returns will be responsible for managing the team, focused on maintaining adherence to Global Policies, driving strategic topics from the North America market with the team, and providing ongoing support to the NAM O2C Director.
- In this position he or she will be managing several stakeholders, including Sales, Finance and Supply Chain leaders. The Manager ASO - Billing and Returns will be responsible for process standardization as well as implementing new ones, like Assist CRM (Salesforce).
- The Manager ASO - Billing & Returns will act as escalation point for the daily process, will be responsible for solving issues from the internal and external stakeholders, achieving the Service Level Agreements and is accountable for managing and motivating the staff, ensuring back-up plans are in place and balancing the workflow of the functions properly.

KEY RESPONSIBILITIES:

- Initiates, develops, and maintains relationships with stakeholders from different seniority levels of the organization, mainly from Sales, Finance and Supply Chain.
- Trains new employees in Billing and Returns processes, policies, workflows, and procedures, as well as working on the approval matrix for different processes.
- Supervises a team of focused on three different tasks:

- First, working on Return Authorizations, that have regular contact with the North America Distribution Centers and the Transportation teams. They are responsible for authorizing the orders for returns, ensuring speed and quality in the execution of this task.
- The second team works on the Return executions, this process includes follows the scanning of the products returned to our warehouse, issuing the credit to related customer once this is completed. This process has direct impact into the company’s profitability and requires high attention to detail, following and achieving deadlines, ensuring we follow company policies, and demonstrating good communication skills, both written and oral.
- Lastly, the third stream works on the Billing process, ensuring day-to-day review of the billing process is successfully completed. This process impacts the Sales recognition process, and requires proper follow-up, escalation when needed and coordinating with the Tech Support team to get the issues solved promptly.
- Support other departments to manage the escalation and resolution of customer disputes.
- Performs other duties as assigned such as assisting in the development of special projects, audits as well as responding to requests from other departments for participating in building processes for improved return and billing resolutions.

KEY RELATIONSHIPS:

- Wholesale Customers
- Sales Reps
- Finance Leaders
- Supply Chain Leaders
- Credit & Collections Reps
- Customer Service Reps
- Claims Reps
- Tech Support

KNOWLEDGE, SKILLS, AND ABILITIES:

- Ability to read, analyze, and interpret adidas business processes and timelines.
- Leadership skills to motivate the team and keep them engaged with the daily activities.
- Ability to create reports, business correspondence and procedures.
- Ability to effectively present information, respond to questions from managers / directors, customers.

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:

- Experience in SAP.
- Advance English is required.
- 5+ Experience in Order to Cash / Customer Service activities.
- Experience with process improvements and root cause analysis.
- Experience in a Credit, Claim, Billing or Returns Manager role.
- Significant experience in managing teams.
- Experience in project management.
- Experience in Share Service Center environment.
- BA degree in Accounting, Finance, Economics

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need..

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

**AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.**

**- CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU -**

**BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES