Retail Media Manager

**About Darkroom**:
We're building the future of advertising and are looking for the minds to help us do it.

Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses. We have been recognized as one of the fastest growing private companies in America by Inc. 5000 (2023), a top 1% digital advertiser by Varos (2023), and our founders were named Forbes 30 Under 30 recipients for Marketing and Advertising North America (2024).

Darkroom is looking for an experienced **Retail Media Manager** to lead advertising strategy and execution across Amazon (and eventually Walmart and other marketplaces). This is a **client-facing role** where you’ll serve as a trusted strategic partner and the primary point of contact for your accounts.

You’ll be responsible for managing day-to-day campaign performance, providing insight-driven recommendations, and driving measurable growth for our clients. This position requires deep technical fluency with **Amazon Ads**, strong communication skills, and the ability to think both strategically and analytically.

**What you’ll do**:

- Develop and execute full-funnel Amazon advertising strategies (Sponsored Products, Sponsored Brands, Sponsored Display) with a focus on ROAS, TACoS, and profitability based on client goals and sales targets.
- Perform daily and weekly analysis of campaign performance; flag issues early and make proactive optimizations.
- Build, maintain, and present campaign performance dashboards and reports with clear takeaways and action steps.
- Conduct competitive audits, category research, and translate macro trends into actionable client strategies.
- Act as the lead contact for client relationships—owning strategy, campaign execution, and performance conversations.
- Lead monthly or weekly client calls and performance reviews, driving discussions around investment levels, media strategy, KPIs, and growth opportunities.
- Communicate technical performance data and marketing metrics to clients in a clear, confident, and structured manner—translating insights into actionable business recommendations.
- Collaborate with internal teams (Creative and Marketplace Strategy) to ensure cohesive execution across advertising, PDP optimization, and promotions.
- Stay up to date with Amazon platform changes and retail media innovation; proactively communicate impacts and opportunities to clients.
- ** Minimum 3 years of experience managing Amazon Ads** with a proven track record of driving growth through paid media.
- Hands-on experience in **client-facing** account management and the ability to independently manage client relationships.
- Strong analytical skills with advanced Excel/Google Sheets capabilities and comfort working with large datasets.
- Experience using **Pacvue** for campaign management, bid automation, and reporting **is a very big plus.
- Experience with Walmart Connect, Instacart Ads, or other retail media networks is a plus.
- Confident and clear communicator who can present technical performance metrics in a way clients can understand and act on. **Full professional fluency in English required.**
- Organized, detail-oriented, and able to manage multiple accounts and priorities on deadline.
- Self-starter with a strong sense of ownership, initiative, and accountability.

**What it's like to work at Darkroom**:
We're building the future of advertising and are looking for the minds to help us do it. We only seek out the best—from our clients to our people. Our team is our most sacred asset, and we offer highly competitive salaries and the following perks:

- Unlimited Vacation Policy, and Holidays: Rebooting is one of the most important parts of growth. At Darkroom, you have access to a flexible vacation policy, and 10 holidays throughout the year to keep you recharged and sharp.
- Location, location, (or no) location: Remote-first culture with a strong community base. With Hubs in LA, The Bay Area, New York, Philly, Sao Paulo, Lisbon, and Eastern Europe.
- Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration.
- Parental Leave: flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work-life balance.

**Equal Opportunity Statement**:
Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.