Customer Service

hace 2 semanas

Colombia Solvo Global A tiempo completo

Únete a la mejor empresa en crecimiento con un ambiente totalmente diferente, lleno de nuevas experiências y oportunidades. **NO SOMOS UN CALL CENTER**

Como Especialista en Cuentas por Cobrar y Servicio al Cliente, serás clave para garantizar que todas las funciones contables se realicen de manera precisa y oportuna, sin la presión de trabajar en un centro de llamadas. Tu labor consistirá en asistir al equipo contable y de servicio al cliente, ofreciendo soluciones sencillas, directas y honestas a nuestros clientes actuales y potenciales.

**Ubicación**: Presencial en Medellín en la sede de MURANO - Calle 40sur # 41-44, Envigado.

**Horario**: Lunes a viernes de 9:00 am a 5:30 pm CST.

**Remuneración**: $3.000.000 ($1.950.000 prestacional + $1.050.000 no prestacional) +162.000 de Auxilio de Transporte.

**Responsabilidades**
- Procesar facturas, realizar auditorías y conciliaciones.
- Investigar y resolver problemas de cuentas por pagar con clientes y proveedores.
- Manejar auditorías/proyectos especiales con el equipo contable.
- Iniciar informes necesarios para investigaciones y/o ajustes adicionales.
- Garantizar que cada interacción con el cliente sea cortés, precisa y esté completamente documentada.
- Iniciar órdenes de trabajo necesarias y precisas, como solicitudes de cambios en servicios, características y códigos.
- Mantener una asistencia satisfactoria y **estar dispuesto a trabajar horas adicionales según sea necesario.**

**Requisitos**
- **+1 año de experiência comprobable en Customer Service y Account Receivable.**:

- **Dominio de aplicaciones básicas de Microsoft Office (Excel es indispensable).**:

- Habilidades interpersonales sólidas.
- Habilidades organizativas y analíticas sólidas.
- Capacidad para comunicarse de manera efectiva y profesional.
- Capacidad para trabajar de forma independiente.

**Beneficios**
- Contrato a término indefinido.
- Excelente ambiente laboral.
- Cursos gratis en Solvo University.
- Cursos de excel, Inglés, finanzas personales y más, para ti y tu familia.
- Planes de bienestar
- Remuneración altamente competitiva
- Muchas oportunidades de crecimiento
- Oportunidades de practicar el idioma
- No te pierdas esta gran oportunidad.

Nuestra filosofía se orienta en el bienestar mental, no esperes más y únete a Solvo

Pay: $3,000,000 per month

Application Question(s):

- ¿Tienes por lo menos un nível de inglés B2+ full conversacional? — el inglés es INDISPENSABLE para esta posición
- ¿Puedes trabajar presencialmente en Medellín?
- ¿Cuál es tu expectativa salarial mensual en pesos colombianos (COP)?
- ¿Has trabajado previamente con Solvo?
- ¿Posees más de 1 año de experiência en account receivable / cuentas por cobrar?
- ¿Posees más de 1 año de experiência en servicio al cliente bilingüe?
- ¿Cuál es tu nível de Excel?

**Language**:

- English (required)

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