Network Expert
hace 2 semanas
Network Expert - Colombia - (250000F5)
**Responsibilities**:
The network expert team is part of the customer services group, as a **Network Expert**you will act as an escalation point for NOC, customers, and onboarding team for technical network issues.
- Ensure 24/7 availability of our network, handling day-to-day production network issues.
- Assist in incident response and support customers during network events and attacks.
- Work with network architects, engineering, and R&D on infrastructure improvements.
- Actively monitor, react, and troubleshoot system events and alerts.
- Investigate and resolve network related issues.
- The position requires on-call duties.
**Requirements**:
- Fluent English
- 3-5 year’s hands-on experience in implementing and troubleshooting complex TCP/IP technologies.
- Must have experience with strong routing and switching concepts - CCNP advantage.
- Must have experience with Cisco/Juniper routing and switching.
- Must have experience with routing protocols, BGP - a must.
- Knowledge with HTTP/s protocol, load balancer and operating systems (Linux) - An advantage
- Strong in Layers 3, 4, & 7
- Good communication skills and experience working with customers - a must.
- Knowledge of security appliances (such as firewalls) and experience with Radware security and ADC products - significant advantage
- Experience with scripting languages such as Python - advantage
- Ability to collaborate, sync and manage processes with other teams to achieve incident resolution.
- Multitasking and work under pressure
- Familiarity with Radware services and products - An advantage
LI-SV1
Primary Location: CO-CO-Bogota
Job: Internet/Network Operations
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