Senior Support

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
**Purchasing - Vendor Management**
- Manage annual PO process for Americas Facilities prepare summary spreadsheets, verifying spreadsheets for accuracy, submit to Area FMs and Senior Director for approval, working with corporate purchasing to ensure completion of PO assignment process.
- Function as a liaison to the Purchasing and AP Departments and provide assistance to field real estate and facilities employees in resolving issues
- Work with management team to establish boilerplate RFPs, SOWs, etc., for various commodities.
- Submit requisitions, monitor and maintain all POs.
- Provide vendor information to field contacts questioning invoicing, requesting upgrades, trade ins, etc. Commodities under purchase orders include, but are not limited to, first aid supplies, copiers, postage meters, fax machines, etc.
- Maintain all overnight courier account numbers for the respective field office. Work with vendor and local office contacts when an office address changes maintain all updates.
- Maintain inventory of all national postage meters. Provide training to end users regarding how to order postage and updates to postage procedures. Interface with vendor and purchasing regarding any postal upgrades.
- Maintain inventory of all excess field office equipment, work with purchasing and vendors on appropriate trade ins as well as timely invoice payment.
- Attend Purchasing QBRs for national vendors, provide update to Area Facility Managers and Senior Director regarding meeting outcome.
- Work with purchasing and field contacts on annual PO closeout process.
- Assist in with vendor evaluations and price comparisons submit recommendations.
- Participate in various staff conference calls as required.
- Provide group level training for online vendor accounts, such as for temporary and shipping services, etc.
- Respond to business unit requests, such as from sales, regarding annual vendor spending patterns when information is needed for a potential Visa sale.
- Interface with HQ contracts manager regarding best practices.

**Facilities**
- Prepare quarterly PO report and submit to Office Manager.
- Maintain Iron Mountain online account, train end users on usage and monitor account for activity.
- Provide ergonomic assessments to end users as directed by Area Manager. Provide assistance with facilities related tasks as directed by the Area Manager, including but not limited to coverage for staff vacations, absences, etc.
- Coordinate and organize Tuesday Tune Up conference calls training sessions for all real estate and facilities employees.
- Participate as member of ERT team.

**Reporting**
- Maintain work activity log including to do list and tasks accomplished review daily with Area Manager.
- Provide monthly report to manager detailing accomplishments and any potential cost savings or cost avoidance.
- Run monthly purchasing reports to identify any outstanding actions, such as items not received in the system, overbilled POs, etc. and provide reports to managers in Americas Facilities.
- Provide updated, quarterly equipment listing to management team.

**Problem Solving**
- Prioritize conflicting responsibilities and schedules. Report problems as required. Communicate as required to the necessary parties involved.
- In the event of a facilities emergency, coordinate with staff and building personnel to achieve timely resolution.
- Review online purchasing documents posted on our portal to ensure information is current and accurate.
- Communicate closure of an issue to one’s own manager as well as a requestor.

**Special Projects as assigned**
- Ability to interact with all levels within the company, external customers and vendors
- Ability to accurately complete tasks within specified deadlines

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

**Qualifications**:
Core Competencies: