Partner Operations Sr. Specialist

hace 1 semana

Desde casa, Colombia Salesforce A tiempo completo

**Job Category**:Alliances & Channels

**Job Details**:We are looking for a highly motivated individual and team player to join the Alliances & Channels Operations team focused on supporting our Resellers and Consulting Partners.

We work in an environment with complex business issues that are not always clearly defined.

You are a highly motivated team player with expertise working in a fast paced, cross-functional manner. You have the ability to establish cross functional business relationships. You have a proven track record on delivering results and getting things done. You are smart, have strong business acumen, with the ability to make a notable impact within your first 90 days at Salesforce.

**Responsibilities**:

- Respond to process & policy questions and effectively communicate requirements to all stakeholders
- Respond to internal operational issues (resolve, re-direct, escalate)
- Provide triage for reseller partner business issues and inquiries
- Foster Best Practices with globally consistent and scalable knowledge sharing programs
- Develop, publish and maintain internal and stakeholder enablement assets involving the channel and partners
- Documenting as-is and to-be business processes - Can develop process maps and identify process improvement recommendations
- Proactively drive process and policy improvement to support a fast growing channel
- Coordinate the setup and training on the channel and partner program tools
- Problem Solver, share new ideas and approaches, hypothesis driven and end-product focused;
- Ability to juggle multiple and diverse tasks

**Experience/Skills Required**:

- Bachelor's degree or equivalent combination of education and experience
- 3+ years operations, support, sales, sales support, i.e. deal desk, experience (Alliances, Partner Program experience a plus)
- Experience in a fast-paced, customer-facing team
- Excellent interpersonal, problem solving and time management skills and the ability to maintain a professional attitude even under stressful situations
- Extreme attention to detail with a strategic eye
- Analytical thinking and driving operational excellence and improvement
- Able to multitask in a fast paced environment and exercise a high degree of initiative in resolving issues and developing system/process enhancement recommendations
- Ability to understand broader business and financial issues and juggle multiple and diverse projects and/or tasks

**Other Requirements/Nice to have**:

- Experience with Partner Program Operations and Support
- Driving Operational Excellence and Process Improvement

**Accommodations

**Posting Statement**:At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce welcomes all.

  • Sr. Accounts Receivable Specialist

    hace 1 semana

    Desde casa, Colombia Solvo Global SAS A tiempo completo

    **Posición**: (Sr. AR Specialist) Especialista en Cuentas a Cobrar. **Horario**: Lunes a Viernes con disponibilidad entre las 7:00am y las 4:30pm hora Colombia. (Maneja zona horaria EST) **Ciudad**: _(REMOTO)_ Bogotá, Bucaramanga, Barranquilla, Medellín, Cali. **Funciones**: - Generar y distribuir facturas de clientes con precisión y a tiempo. -...

  • Global Payroll Operations Specialist

    hace 1 día

    Desde casa, Colombia Rippling A tiempo completo

    About RipplingRippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example....

  • Sr. Instructional Design Specialist

    hace 1 semana

    Desde casa, Colombia Sierra Space A tiempo completo

    Do you enjoy being the resident expert mentoring others in your area of expertise? Join our team of top-tier instructional design specialist and take your career to new heights! As a Sr Instructional Design Specialist, you will be using your skills and expertise to expand our in-house learning programs and practices including identifying learning needs,...

  • Marketing Operations Specialist

    hace 7 días

    Desde casa, Colombia GoContact A tiempo completo

    Colombia (Remote) ***: **YOUR DAY-TO-DAY**: - Webinar Program Ownership - Creating and managing all aspects of company webinars end-to-end from Livestorm platform setup to production. Assist with webinar topics, presentation creation, and promotional efforts. Incorporating webinar best practices and leveraging data insights to achieve business...

  • Sr. Total Rewards Analyst

    hace 1 semana

    Desde casa, Colombia Sierra Space A tiempo completo

    Do you enjoy being the resident expert mentoring others in your area of expertise? Join our team of top-tier compensation team and take your career to new heights! As a Sr Total Rewards Analyst you will be responsible for the development and operations of our compensation programs to ensure that the organization has competitive pay and recognition practices...

  • Sr DevOps Engineer

    hace 7 días

    Desde casa, Colombia DEUNA A tiempo completo

    **About us: DEUNA, a rapidly growing SaaS startup, is revolutionizing the e-commerce landscape in LATAM by solving the most pressing challenges faced by businesses today:customer conversion, payment acceptance, and fraud prevention with a single integration. With a recently announced $30M USD Series A funding, we operate in 5 LATAM countries and are on the...

  • CRM Automation Specialist

    hace 3 días

    Desde casa, Colombia My VA Support A tiempo completo

    We're Hiring: CRM Automation Specialist at MyVA Support! At MyVA Support, we're eagerly seeking a CRM Automation Specialist, with proficiency in Zoho and other CRM platforms, to join our forward-thinking team. This role is tailored for those who have a deep understanding of marketing strategies and are skilled in optimizing customer relationship management...

  • Senior Account Partner

    hace 2 semanas

    Desde casa, Colombia Salesforce A tiempo completo

    **Job Category**:Customer Success Group **Job Details**: The Account Partner (AP) i s responsible for selling the full portfolio of Success Cloud offerings to designated accounts. The AP must be a strategic thinker with exceptional enterprise, commercial, and cross-functional skills, demonstrate high energy, and have strong sales management experience. The...

  • We're Hiring – Academic Operations Analyst or Learning Operations Specialist

    hace 1 día

    Desde casa, Colombia Papaya Tutor A tiempo completo

    We're Hiring – Academic Operations Analyst or Learning_ Operations Specialist _Monthly Salary: USD + Monthly Healthcare BonusLocation: RemoteJob Type: Full-Time Schedule - Monday to Friday 8:00 AM - 5 PM Central time zone (1 hr for lunch)Independent Contractor PositionJoin a fast-growing U.S.–based tutoring company and make an impactAbout UsPapaya Tutor...

  • Sr Collections Analyst

    hace 1 semana

    Desde casa, Colombia Keep A tiempo completo

    **Our Journey at Keep**: At Keep, we embarked on a mission started by a powerful question: Why hasn't the banking experience caught up with the rapid pace of technology? This continues to fuel our passion for reshaping the Canadian fintech landscape. We provide businesses with a comprehensive suite of cross-border banking services, offering everything from...