Manager of Administration and Facilities

**About Astound Commerce**

Astound Commerce is a global digital commerce company that provides end-to-end services—from creating a data-driven strategy and delivering UX services to building an ecommerce solution for a variety of clients such as Cartier, Neutrogena, Puma, Diageo, Adidas and L’Oréal. With 20+ years’ experience, 1,400+ ecommerce specialists, more than 3,000 projects completed, and dozens of industry accolades, we excel at maximizing the brand and business value of every digital commerce touchpoint. Astound Commerce currently operates in 14 countries with 20 offices worldwide.

**Job Purpose**

As an Administration and Facilities Manager you will be responsible for the overall operations of administrative services and the company's facilities and infrastructure.

**In this role you’ll get to**
- Plan, organize and manage the operations and reliability of company facilities and general infrastructure systems
- Maintain the workplace strategy, as well as related policies and procedures. Implement and monitor compliance with approved policies, processes and procedures
- Lead and plan best allocation and utilisation of space and resources for new buildings, or re-organising of current premises
- Lead and supervise the “pre-boarding and/or onboarding” of new cities and offices into the administrative and facility management best practices and procedures
- Influence into the global administrative and facilities budget and ensure cost-effectiveness
- Monitors and oversees the work of third-party vendors to ensure terms of agreements are met and work is completed satisfactorily
- Supervise, hire and train the administrative team
- Use performance management techniques to monitor and demonstrate achievement of agreed SLAs and quality, and drive continuous improvements
- Drive the facility management and office administration processes and reports automation
- Work closely with global management and local teams to make sure that facilities, infrastructure and administrative services are provided to all company employees and contractors (incl. remote) globally, as per requirements agreed
- Lead the office administration and facility management internal projects (cross-departmental and cross-countries)
- Keep abreast with all organizational changes and business developments

**Your skills and qualifications**
- 7+ years of administration/facility management experience and at least 3 years for a global company
- Strong communication skills with the ability to clearly articulate objectives as well as provide the team with a clear objective in support of our strategic priorities
- Outstanding negotiating skills; able to identify win-win solutions in a complex situation
- Ability to be resourceful, with a natural ability to solve problems and seek new information
- Excellent interpersonal skills, diplomacy and sensitivity, and the ability to exercise considerable judgement and discretion in establishing, building, and maintaining effective relationships
- Strong insights and experience managing change, results-driven, passionate about operations and technical excellence
- Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible, or cannot be improved
- Service oriented mindset - Embrace Servant Leadership mindset towards all stakeholders in the company (executives, team members, internal personnel and external clients)

**What we offer in return**
- **Off-the-Charts Career Growth**: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing
- **Well-being Is Top Priority**: Parental leave, paid time off, comprehensive health and medical plans
- **Real Work-Life Balance**: Remote, in-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level
- **Culture of Success**: Culture of collaboration that encourages innovation every step of the way; 20 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide

**Why work for Astound Commerce?**

Whether you’re working directly with our world-renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches.

**Grow your career with Astound Commerce, and discover exciting opportunities while doing the work you love**

LI-MP1

L1-REMOTE