Senior Business Process Improvement Analyst

**Careers that Change Lives**

We’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. Work with us to incentivize better patient care, and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide.

Come strengthen your specialized skills and enhance your expertise. We’ll support you with the training, mentorship, guidance, and networks you need to advance, and empower you to work in the way that’s best for you. Together, we can confront the challenges that will change the face of healthcare. Join us for a career that changes lives.

**A Day in the Life**

The Business Analyst contributes to following activities:

- Support and execute Product Owner / Business Analyst activities in coordinating and driving Analytics, Insights and Reporting implementations, including user acceptance testing in close collaboration with key users.
- Execute against product vision and commitments in an Agile environment.
- Perform large scale data & systems analysis.
- Connect and collaborate with IT partners for process and system improvements.
- Manage and 'own' significant pieces of project deliverables end-to-end from the initial demand, all the way to testing the agreed solution and delivering to production.
- Be able to understand complex requirements, come up with high quality solutions to address the demand and fully explore dependencies and implications on various components of introducing the change.
- Survey, analyse and evaluate processes, products, and services.
- Proactive monitor and improve Service & Repair (Commercial) Master Data.

**Must Haves**
- Bachelor’s degree
- At least 5 years of experience as a (Sr.) Business Analyst
- Strong analytical, problem-solving, and synthesizing skills
- Global mindset and willingness to learn
- The ability to interpret a set of business and technical requirements and contribute to developing robust solutions
- Strong communication skills, with ability to communicate effectively with business and IT stakeholders
- Flexible and resilient team player with strong interpersonal skills taking initiative to drive things forward
- Adaptable, able to work across teams and functions in multinational environment
- Experience with SAP (Preferably MDM and or CS Professional proficiency in English including written and verbal communication

**Nice to Haves**
- Prior experience with SCRUM/Agile methodologies.
- Business analysis or project management experience in the medical device industry, ideally with background in Service & Repair
- High proficiency with Excel Spreadsheets, Business Objects, and SAP, experience creating Excel documents, including spreadsheets, formulas, charts, graphs, and functions
- Servant leadership perspective to support and enable the business stakeholders
- Professional proficiency in English including written and verbal communication
- Affinity with emerging technologies like (gen) AI
- Affinity and basic knowledge of Snowflake
- Experience with the (office automation) tools within the MS Power Platform.
- Experience with analytical solution like PowerBI and/or Tableau

**Our Commitment**
Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.

**About Medtronic**
Bold thinking. Bolder actions. We are Medtronic.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.

In everything we do, we are **engineering the extraordinary.**

**Your Answer**

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