Client Relationship Associate

hace 2 semanas

Bogotá, Colombia IQVIA A tiempo completo

**Location**: Bogotá, Colombia (Hybrid)**
**Experience Level**: Entry level**:
**About the Role**

As a **Client Relationship Manager** at IQVIA, you will play a pivotal role in driving business growth and ensuring exceptional client service. This position is split between **strategic business development** and **account management**, with approximately **50% of your time dedicated to securing and expanding our base business revenue**.

You’ll be the face of IQVIA for your assigned clients, managing relationships, ensuring service excellence, and identifying new opportunities to deliver value through our innovative healthcare solutions.

**Key Responsibilities**

**Client Service & Account Management**

- Represent IQVIA in all service and sales-related activities with assigned clients.

- Manage 2-3 key accounts, ensuring alignment with account plans and client satisfaction goals.

- Build and maintain strong relationships across client organizations, including key stakeholders and decision-makers.

- Lead service reviews and ensure deliverables meet client expectations in terms of quality and timeliness.

- Resolve first-line service issues and coordinate second-line support with internal teams.

**Sales & Business Development**

- Secure contract renewals and identify opportunities to expand existing agreements.

- Understand client business challenges and collaborate with internal teams to develop tailored solutions using IQVIA’s portfolio.

- Support strategic planning and execution of account growth initiatives.

- Identify and pursue new business opportunities and win-back strategies.

**Qualifications**

- Bachelor’s degree in Business Administration, Industrial Engineering, or related fields.

- 1 year of experience in marketing, consulting, or commercial roles (pharmaceutical industry experience is a plus).

- Advanced English proficiency.

- Strong command of Microsoft Office tools.

- Excellent communication, negotiation, and relationship-building skills.

- Strategic thinking and analytical mindset.

**Why IQVIA?**

Join a global leader in health information technologies and analytics. At IQVIA, you’ll be part of a team that’s transforming healthcare through data-driven insights and innovative solutions.

ClientRelationshipManager #IQVIA #Hiring #BogotáJobs #HealthcareAnalytics #AccountManagement #BusinessDevelopment

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