Operations Associate

FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

We’re most proud of:

- Offering life-changing career opportunities to talented software professionals across the Americas.
- Building highly-skilled software development teams for hundreds of the world’s greatest companies.
- Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
- Our 4.7-star rating on GlassDoor.
- Our client Net Promoter Score of 64, twice the industry average.
- Sustained growth of 100% - 200% per year.

**The Position**:
We're looking for an Operations Associate to support our existing operations team. Responsibilities will include a broad range of operational and administrative tasks such as:

- On-boarding / off-boarding both client and team members.
- Assigning training and tracking compliance.
- Auditing.
- Document creation, tracking, and organization.
- Building sheets, documents, forms.
- Processing mail and incoming notices.
- Contract construction, signing, filing, and completing actions to implement contract deliverables / requirements.
- Improve process / reporting by implementing new systems.
- Participate in cross-functional operational duties.
- Support coordination and logistics by placing inventory and supply orders as required.
- Supporting human resources.
- Supporting mentorship program.
- Team announcements.

**What We're Looking For**:

- 2+ years of professional experience in Operations or Administrative roles preferred but not required.
- A four-year college degree is required.
- Strong problem solving skills.
- Ability to exercise reasoning and judgement to make intelligent decisions independently.
- Forensic attention to detail....this is worth repeating....you must be naturally detail oriented.
- You care about the little things and always strive to do things the right way.
- Strong written and verbal communication skills in English.
- Proficient computer skills...you can type without looking at the keyboard, know your way around Word, Excel, Google Suite, etc.
- You use lists and reminders to make sure things don't slip through the cracks.
- Ability to consistently work 40 hours per week.

**Benefits**:

- Competitive Salary.
- Paid Time Off (vacation, sick leave, maternity and paternity leave, holidays).
- 100% remote work, now and post COVID.
- The ability to work with leading startups and Fortune 500 companies.
- Health policy with Sura 100% for you and up to 4 primary family members.
- English Classes.
- $500,000 per month Sodexo food card.
- 2 additional extra-legal bonuses per year worth up to 10% of salary.
- Virtual company events each month.
- Ample opportunity for career advancement.
- Continuing education opportunities.

FullStack Labs is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form, which can be provided upon request during our hiring and interview process.