Director, Data Governance and Operations

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

The Director of Data Governance & Operations plays a critical role in driving the organization's data governance strategy and framework, ensuring the integrity and usability of data assets, mitigating data risks, and fostering a data-driven culture. By providing leadership, guidance, and expertise, they help maximize the value of data and enable effective decision-making throughout the organization. This individual plays a crucial role in ensuring that data is managed effectively, securely, and in compliance with relevant regulations and policies.

**Responsibilities**:
1. Strategy and Planning:

- Develop and execute a data governance strategy that aligns with the organization's goals and objectives.
- Define the vision, mission, and goals of the data governance program.
- Establish a roadmap and action plan for implementing and maturing data governance practices.

2. Policy and Standards Development:

- Create and maintain data governance policies, procedures, and standards.
- Define guidelines for data quality, data classification, data privacy, data security, and other relevant areas.
- Ensure policies are communicated effectively and enforced across the organization.

3. Data Stewardship:

- Identify and assign data stewards responsible for specific data domains or business areas.
- Define the roles and responsibilities of data stewards and provide guidance and support to them.
- Facilitate collaboration between data stewards and business users to ensure data integrity and quality.

4. Data Management Framework:

- Establish a framework for managing data throughout its lifecycle, including data creation, acquisition, integration, storage, usage, and disposal.
- Define data management processes such as data profiling, data cleansing, data integration, and data retention.
- Ensure compliance with relevant data regulations and industry standards.

5. Data Review Board / Governance Council:

- Establish and lead a data review board or steering committee consisting of key stakeholders from various business units.
- Provide oversight, guidance, and decision-making authority for data governance initiatives.
- Facilitate regular meetings, report progress, and seek approvals for data-related policies or projects.

6. Data Privacy and Compliance:

- Ensure compliance with data protection regulations such as GDPR, CCPA, and others relevant to the organization.
- Collaborate with legal and compliance teams to assess and address privacy risks.

7. Data Education and Awareness:

- Promote data literacy and awareness across the organization.
- Conduct training sessions, workshops, or awareness campaigns to educate employees about data governance principles, best practices, and their roles.
- Foster a data-driven culture and advocate for the value and importance of data governance.

8. Data Governance Tools and Technologies:

- Evaluate, select, and implement data governance tools and technologies that support data management, metadata management, data quality monitoring, and other relevant capabilities.
- Collaborate with IT teams to ensure the tools align with the organization's infrastructure and security requirements.

9. Performance Measurement and Reporting:

- Define key performance indicators (KPIs) and metrics to measure the effectiveness of data governance initiatives.
- Establish processes to monitor data quality, compliance, and the overall health of the data governance program.
- Provide regular reports to senior management and stakeholders to demonstrate progress and identify areas for improvement.

10. Continuous Improvement:

- Continuously review and enhance the data governance program based on feedback, lessons learned, and evolving business needs.
- Stay up-to-date with industry trends, emerging technologies, and regulatory changes that may impact data governance practices.
- Identify and implement opportunities for innovation and efficiency in data governance processes.

**Qualifications**:
As a Director of Data Governance, you would be expected to possess a combination of technical expertise, leadership skills, and business acumen. The key qualifications included, but are not limited to:
1. Education and Knowledge:

- Bachelor's or Master's degree in a relevant field such as computer science, information systems, data management, or a related discipline.
- Advanced knowledge and hands on experience at scale of data governance principles, prac