Resource Manager
hace 5 días
Sutherland is seeking an attentive and goal-oriented person to join us as a **Resource Manager** who Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. RM will be the go-to person for all resource requirements under the global services team. This will involve close liaison with DSA, PM, PSM, Project leads and daily involvement in the scheduling and assignment of resources to bid efforts.
**Professionals in this role get to**:
Problem-solving aptitude
Excellent written and oral communication skills
Good Presentation Skills
Human Resources Management, Performance Management, Communication Processes, Supports Diversity, Classifying Employees, Benefits Administration
5+ years of IT resource/project management experience within a software
development environment
- Experience driving and being accountable for successful project delivery within a
matrix organization
- Expert knowledge of MS Project, with particular emphasis on resource
planning/tracking
- Good Command of Excel, PowerPoint, Visio
- Experience working in multi-cultural environments and multi-national organizations
- Understanding of an internal scheduling function is an advantage
- Good commercial sense and an understanding of the basic dynamics of sales,
revenue, margins, costing.
- Self-starter, able to manage a changing workload
- Ability to work under pressure and able to calmly priorities conflicting demands
- Professional and able to handle discussions with senior, experienced professionals
- Good communication skills, aware of the importance of updating interested parties
efficiently and effectively
- Attention to details and able to manage data accurately
- Working knowledge of basic software development methodologies such as Waterfall
and Agile/Scrum is Plus
- Good working knowledge of SDLC, AGILE or other software project management
Methodologies
**Responsibilities**:
The Resource Manager performs a wide range of duties including some or all of the
following:
- Completes resource operational requirements by scheduling and assigning employees;
following up on work results
- Maintain and keep the database updated with qualification, skillsets, and experience of
each and every resource in the team.
- Provide up-to-date information on all resources, particularly availability.
- Ability to forecast the workload and take pro-active steps.
- Where immediate deployment is required, ensure that any risk is mitigated.
- Understand and resolve the resource requirement.
- Schedule periodic meeting with project managers to discuss future opportunities.
- Handle and resolve the schedule clashes and conflicts.
- Maintains resource staff job results by counseling and disciplining employees; planning,
monitoring
- Align resources based on skill set, market and products, country, region, customer and
recommend areas of development for the team
- Provide regular and ad hoc management information and reports as required and
availability.
- Maintains professional knowledge by attending educational workshops;
- Recommend to management the educational programs beneficial for resource skill
development by studying and assessing benefit needs and trends to cultivate the team for
their career progression.
- Recommend process improvements for Resource Management
- Work closely with product managers and lead engineers to help remove roadblocks and
- bottlenecks.
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