R2p Sr. Associate

At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose: to transform the history of health in humanity.

Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.

When You Join Johnson & Johnson, Your Move Could Mean Our Next Breakthrough.

Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and pioneering technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard special services that enable the power of Johnson & Johnson.” There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.

**As a Requisition-to-Pay Sr. Associate**:
The **R2P Sr. Associate **will be responsible for being the “single point of contact” (SPOC) for interactions between the requesters and business partners and the sourcing specialists, category leaders, accounts payable specialists and HelpDesk, ensuring a positive and compliant end user experience. These interactions would primarily be (but not limited to) providing general assistance to their purchases needs, processing and supporting their transactions, system doubts/issues, and general assistance in such as requisition creation, PO creation, receiving, invoice block resolution, PO closer and status updates.

As a Sr. Associate you will be accountable for creating a seamless experience for the requester/business partner when using the Procurement services by coordinating the processes/interactions with the different collaborators and support areas. As well as receive, analyze, and resolve procurement process inquiries and disputes.

You will be responsible to lead and exceed the different targets to your specific category and ensure full partnership with Sourcing, Category Leaders and Country Leads to achieve main KPIs. You need a strong reporting/data analysis to ensure opportunities are mapped and properly driven. You will supervise compliance and conduct business review meetings, providing insights and creating action plans to contribute to a magnificent and efficient process.

You are also responsible for insuring compliance to the defined processes when engaging with the various end users (requester, business partner, suppliers, fellow associates). Lastly, as the R2P Sr. Associate you will have the primary responsibility for creating and maintaining supplier data in concert with its use within the source-to-settle process.

You could lead certain specific processes within the area and provide the guideline and strategy to ensure they are aligned to regional/global targets.

**Projects/ Continuous **Improvement**:

- Be the representative for LATAM region for Global/Regional initiatives
- Identify / Develop best practices & leverage across affiliates to ensure effective & efficient deployment of standard processes within affiliates
- Capture and analyze R2P process and service performance data, perform root cause analysis, use benchmark data and best practices to find opportunities for improvements.
- Own the mapping, prioritization and implementation of key continuous improvement projects On Time, On Budget & On Quality

**Qualifications**:

- A bachelor degree is required, with a preferred concentration in Economics, Finance, Industrial Engineer, Business Administration
- A minimum of 4-5 years of related experience in procurement
- Demonstrated proficiency with Procurement & Finance/Accounting processes (Requisitioning, PO, Invoicing, General Ledger)
- Knowledge of Procurement processes (Requisitioning, PO, Invoicing)
- Experience interacting with customer (customer service experience)
- Strong MS Excel, PowerPoint, and Word skills. Ideally experience with Ariba and/or EMarketplace and/or SAP.
- Strong written and oral communication skills with the proven ability to interact with various levels of the organization.
- For this role it is required to speak English and Portuguese at a proficient level
- Excellent customer services skills
- Six Sigma Black and/or Green Belt is preferred
- Experience working in a shared service center is preferred
- Ideally with experience in multinational companies (preferred, not a must)

**Did you know?**

We are an equal opportunity employer and value diversity at our company. We