Associate Solution Architect

Through the power of trillions of dollars in business spend, Coupa’s mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees
- our Coupanians
- come together to co-create ideas and innovations that impact the power of spend.

**Responsibilities**:

- Help customers focus on their goals and drive the ideal implementation solution architecture, taking into consideration Suite Synergy opportunities
- Own by either leading or supporting the design/architecture aspects of implementation and complete Coupa P2P configuration components (functional design discussions, map business processes to best practice solutions, Coupa system setup, move-to-production, etc.)
- Provide P2P functional expertise to customers during the implementation
- Provide strong functional understanding of our platform with the ability to discuss and demonstrate Suite Synergy and how the system may be configured to meet a customer’s business needs
- Work with the Coupa engagement managers and partners on Coupa implementations in designing the optimal end-to-end procurement solution design that will enable customers to successfully realize the value of their Coupa P2P deployment
- Engage customers in enlightened business needs and process-driven discussions versus feature/function basics
- Facilitate design and architecture reviews and deliver design risk assessment reports
- Forge strong partnerships with customers, partners, and colleagues
- Contribute to the development/improvement and maintenance of P2P implementation documentation (best practices, templates, training, presentations) within your areas of expertise and be a champion for their adoption
- Follow Coupa implementation methodology for all customers and tailor to meet each customer’s unique business needs
- Provide assistance to colleagues where needed
- Work well in both individual and team settings both on and off the client site
- Manage customers where up to 25% of your time may include travel

**Requirements**:

- 1+ years’ of consulting experience as part of a product company, systems integration consultancy and/or forward-facing customer experience
- 1+ years’ experience with systems delivery, with emphasis on packaged software product implementation
- 1+ years experience in Procure-to-Pay. Hands-on knowledge of Coupa or other E-Procurement solutions is highly desirable
- Strongly prefer a background/experience with one or both Purchasing and E-Invoicing areas
- Experience with Expense Management and/or Spend Analytics is a plus
- Resourceful, self-starter and quick learner, ability to work autonomously, ability to learn from others, from documentation, from demos, from hands-on configuration with our software
- Client management skills to be able to guide customers on best practice driven design processes that lead towards a rapid, successful go-live
- Showing good judgment, problem solving and ability to interpret/adapt solutions or approaches when formulating responses to issues or concerns
- Must be able to work independently, prioritize tasks, and adapt to changes in a fast paced and passionate environment
- Highly organized with the ability/experience to work on multiple simultaneous projects
- Ability to present information in a comprehensible manner (written, process flows, graphics)
- Advanced MS Office Suite skills (Word, Excel, PowerPoint)
- Strong written and verbal communication skills
- May require some flexibility in working hours due to the global nature of the role

LI-Hybrid

At Coupa, we’re building a great company that is laser-focused on three core values:
**ensuring customer success** with an obsessive and unwavering commitment to making customers successful,
**focusing on results** with a relentless focus on delivering results through innovation and having a bias for action, and
**striving for excellence** with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.
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