Area Business Controller

Company Description

Como una de las compañías de moda más grandes del mundo con más de 120,000 empleados en todo el mundo, H&M es un lugar emocionante y dinámico para seguir una carrera dentro de la industria de la moda.

Nuestro concepto de negocio es ofrecer moda y calidad al mejor precio de forma sostenible y con nuestra rápida expansión siempre estamos buscando nuevos talentos. ¿Te gustaría formar parte de nuestro equipo? El grupo H&M se compone de nueve marcas independientes: H&M, COS, Weekday, Monki, H&M Home, &Other Stories, ARKET y Afound. Tenemos más de 4.900 tiendas en más de 73 mercados en todo el mundo. Nuestros valores reflejan el corazón y el alma de H&M. Definen lo que se necesita para trabajar aquí y cómo hacemos las cosas. Cuando interactuamos con colegas y clientes de todo el mundo, nuestros valores nos ayudan a desarrollarnos y crecer. Queremos estar a la vanguardia tanto de la moda como de la sostenibilidad. Nuestros empleados juegan un papel clave y pueden contribuir a una moda más sostenible, hoy y en el futuro.

**Job Description**:
Are you a person with great business mindset & strong executional skills? Are you a result-driven person motivated by constant improvements and winning as a team? Would you like to be part of developing the sales controlling and operations at H&M? If so, then you might be the new **Area Business Controller at H&M Colombia.** We are looking for a natural leader with the right drive, skill-set and attitude to take on this challenge

**Is this role for you?**

Together with the Area Team you are responsible for reaching the sales and profit goals in your Area by securing that the stores deliver a great customer experience.

Acting as a leader with a strong analytical focus and knowledge-based approach; you train and coach Stores and the Area Team on controlling topics to enable our people and our business to grow.

You work in accordance with legal requirements and H&M standards, policies and procedures to meet the expectations of customers and colleagues

**Job Responsibility including but not limited to**:
**Sales & Profit**

Together with the Area Team you are responsible for reaching the Sales & Profit goals in your Area by securing that the stores deliver a Great Customer Experience.

**Increase selling and profitability**
- Define and communicate the strategy to reach the country goals together with the Area Team
- Set action plans in line with country goals on a daily, weekly, monthly basis. Follow-up commercial KPI’s (visitors, converted purchase, conversion rate, average purchase, pcs/receipt, price/pcs). Identify commercial opportunities with the Area team.
- Budget Sales, Hours and Salaries for all stores in your area and in line with the country goals
- Perform monthly Profit & Loss analysis focusing on Sales, Salaries, Other Costs and Profit development compared to budget and last year. You determine actions to improve the results with Area Team and Stores
- Work proactively and forecast selling and salary cost development and alongside the Area team take necessary actions to drive selling and increase profitability
- Initiate and take part in frequent follow-up and information meetings with Store Management and Area Team.
- Be an ambassador for a profitability mind-set

**Secure correct scheduling**
- Regularly follow up sales and hours planning. Support and educate Stores in aligning sales planning and scheduling with the aim to improve efficiency and secure great customer experience; ensure salary cost budget is considered when planning in store and area teams
- Set hourly function plan with Store Management to enable strong Store Operations, efficiency, and a Great Staff and Customer Experience
- Secure strong execution by aligning function plan, schedules and contract structure continuously
- With support from the Area team set the desired contract structure, including Management, for every store in line with country goals
- Make frequent store visits to follow up scheduling and the execution of daily plan. Coach and align the actions to support customer experience.

**Secure best practice garment availability**
- Together with Merchandising and Store Management review concept selling performance and ensure right stock levels and garment availability to maximize selling and limit reduction cost.
- Drive commerciality and selling by making the Store Team aware and knowledgeable about the right way to work with garments in store (e. g. BSP and seasonal garments). Follow up the performance of Big Products and assess placement and replenishment during store visits

**In applicable markets: Support store administration**
- Support Security function on ensuring health & safety, legal and security issues are being handled to H&M standards and local laws, securing the employee and customer safety at all times
- Be familiar with cash office routines in the store
- Be involved in store audits, follow up on results and take actions f