Tiktok Account Specialist

**About Flywheel**:
Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

**The Opportunity**

Join our fast-growing ecommerce agency as an **Affiliate & Paid Media Specialist** focused on supporting TikTok Shop sellers. This role is perfect for someone with experience in ecommerce, digital marketing, or social commerce, who enjoys working with affiliates and creators, optimizing campaigns, and providing excellent client service. You'll play a key role in managing affiliate partnerships, supporting paid media execution, and delivering structured reporting to help our sellers grow.

**What You Will Do**

**Affiliate & Creator Management**
- Discover and recruit new affiliates/creators: Conduct research and outreach to identify creators who align with client brand goals.
- Coordinate affiliate campaigns: Share creative briefs, help manage sample requests, and communicate guidelines to creators.
- Support affiliate communications: Respond to creator inquiries and provide coaching as needed to maximize campaign success.
- Track and report on affiliate activity: Monitor creator performance, sample status, and campaign milestones.

**Paid Media Support**
- Assist in implementing paid media strategies: Work with the team to build and execute TikTok shop ad campaigns based on client objectives and budgets, including GMV max campaigns.
- Monitor campaign performance: Track spend, key metrics, and help adjust tactics to optimize results.
- Help with daily and weekly reporting: Update spreadsheets with key performance metrics for each client.

**Client-Facing Reporting & Insights**
- Provide structured reporting: Share daily and weekly updates with clients, highlighting wins, challenges, and proposed adjustments.
- Contribute to performance analysis: Help analyze sales and campaign trends, and support recommendations for optimization.
- Collaborate on strategy: Participate in planning discussions with internal teams and clients to set or adjust campaign goals.

**Who You Are**
- **Ecommerce-Savvy**: You have experience in ecommerce or social commerce, with a solid understanding of retail operations and platforms like TikTok Shop.
- **Self-Starter**: You thrive in a dynamic, fast-paced environment and aren't afraid to take initiative and own projects.
- **Analytical & Insightful**: You can work with data, identify patterns, and turn insights into actionable recommendations.
- **Creative & Detail-Oriented**: You care about optimizing product listings and campaign content to drive engagement and sales.
- **Collaborative Team Player**: You're comfortable navigating cross-functional relationships with clients, creators, affiliates, and internal teams.
- PST Hours: Ideally based in Seattle. West Coast hours in addition to working some evenings with our China team

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**Working at Flywheel**:

- We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.
- We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
- Flexible vacation time
- Great learning and development opportunities
- Benefits that help you live your best life
- Parental leave and benefits
- Volunteering opportunities
- If you're looking to connect with teammates on a topic of inclusion and identity, chances are there's an ERG for that.
- Learn more about us here: Life at Flywheel

**The Interview Process**:
Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.

Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.

**Inclusive Workforce**:

- For more information about what data we collect and how we use it, please refer to our Privacy Policy.

**IMPORTANT ALERT**: Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job
- Please note, we do not accept unsolicited resumes from 3rd party Recruitment Firms._

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