Collections Specialist

hace 3 días

Bogota, Colombia HUBTEK A tiempo completo

**Description**:
**Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent, Technology, and Training** services.

We have been impacting the world **since 2018,** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.

As a **Collections Analyst, **you will execute the collection process and implement actions and controls to ensure productivity, quality, and the fulfillment of our value promises: 2 hours funding and same-day funding.

**Some of your responsibilities are but are not limited to**:

- Acquire and maintain knowledge of required documentation for invoice and fuel advance purchases.
- Prioritize cash advances, meeting the maximum disbursement time established in the value proposition, and selecting the terms and conditions applicable to the product: rates, payer, amount, load number, and payment method.
- Timely process invoices, adhering to established cutoff times for audit and verification.
- Communicate with clients and payers to request additional documentation, seek clarifications, and inform relevant parties.
- Prevent economic losses by forwarding pertinent information to the Account Executive and maintaining updated contact details for clients and payers.
- Submit monitoring/control reports as per specified structures and frequencies.
- Provide accounting support to identify discrepancies in payments or non-directly processable origins.
- Initiate contact with payers from the 10th day after invoice purchase to ensure payment before the 45th day.
- Address and communicate discrepancies or document shortages to Account Executives.
- Achieve company-set aging indicator goals, aligning with the period from invoice purchase to payment collection.
- Report cargo claims, adhering to specific procedures for each case to facilitate invoice payment.
- Execute internal and third-party actions upon payer confirmation of a non-payment order for an invoice.

**Requirements**:
**What would help you succeed**:

- Change Adaptation.
- Communication.
- Motivation/Commitment.
- Goal Oriented.
- Customer Oriented.
- Decision Making.
- Quality and Detail Oriented.
- Organization, and Planning.
- Teamwork.

**Minimum requirements**:

- **Experience**: A minimum of 1 year working as a portfolio analyst, with expertise in credit and/or operations.
- **Technical skills**: Proficient in office tools, especially the Microsoft Office Suite.
- **Language**: Advanced English skills. B2+ or higher is required.

**Perks**:

- **Schedule**:Monday to Friday from 8:00 a.m. to 5:00 p.m. (March to November) // 9:00 a.m. to 6:00 p.m. (November to March), following the American Calendar. Additionally, **once a month**, there is a shift during a weekday from 6:00 p.m. to 9:00 p.m., and one Saturday every** month and a half** from 9:00 a.m. to 3:00 p.m.
- **Contract**: Indefinite term contract + Benefits.
- **Location**: Only for **Bogotá**. This position will be **remote.**:

- **Salary**: $ 4.600.000 COP.

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