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**4 years of experience managing a NOC, Crisis Center, or Help Desk."** - **NOC (Network Operations Center)**: A facility responsible for monitoring and managing technical infrastructure such as servers, networks, and data systems. - **Crisis Center**: A centralized unit in charge of coordinating the response to emergencies or critical incidents that may affect operations or service delivery. - **Help Desk**: A support center that provides technical assistance to end users, resolving issues related to hardware, software, and systems access. LEVEL OF ENGLISH B2+, C1 LOCATION - MEDELLIN Tipo de puesto: Tiempo completo Idioma: - English (Obligatorio)