22583] People Operations Analyst

We are **tech transformation**specialists, uniting human expertise with AI to create scalable tech solutions.

With over 6,500 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.

Position Overview:
We are seeking a detail-oriented and proactive People Ops Analyst to join our dynamic HR team. This role will support various HR functions, particularly in managing employee benefits and administrative taks in Colombia, by analyzing data, generating reports, and assisting in the implementation of people initiatives.

Key Responsibilities:

- Benefits Administration:
Manage the enrollment process for legally required employee benefits in Colombia, ensuring compliance with local regulations.

Oversee the administration of additional company-sponsored benefits, ensuring clear communication and understanding among employees in Colombia.
- Legal Collaboration:
Collaborate with legal and HR teams to ensure all benefits programs meet necessary legal standards and requirements.
- Employee Support:
Provide guidance to employees regarding their benefits package options, including enrollment processes and eligibility criteria.

Support the organization of events and initiatives aimed at promoting employee benefits and well-being.
- Payroll Support:
Review and verify employee documentation related to payroll, ensuring accuracy and compliance with local regulations.

Assist in the preparation and processing of the payroll, ensuring all employee information is accurately captured and reported along with contract amendments and other supporting documentation

Follow up on social security affiliations with the payroll provider to ensure compliance and resolve any discrepancies.

Support payroll auditing processes
- Data Analysis & Reporting:
Collect, analyze, and interpret HR-related data to provide insights on employee benefits, performance, engagement, and turnover trends.

Update and maintain HR systems with employee data and all benefits

Conduct regular audits and reviews of benefits programs to ensure compliance and effectiveness.

Process Improvement: Assist in identifying opportunities to improve HR processes and systems, contributing to increased efficiency and effectiveness.
- Project Assistance:
Assist in developing and implementing new benefits initiatives tailored to meet employee needs.

Support the onboarding and offboarding and orientation process for new hires, ensuring timely completion of necessary documentation and benefits enrollments in our internal systems.

A minimum of 5 years of experience in HR or administrative roles.

Proficient in software tools such as Excel, Google Sheets, and SmartSheet, with the ability to create charts and spreadsheets.

Exceptional communication skills are a must, with fluency in both English and Spanish. You should be able to convey information clearly and effectively to diverse audiences, ensuring understanding and engagement across the team.

Excellent attention to detail and knowledge of HR best practices.

Strong passion for building positive employee relations and a collaborative work environment.

Ability to adapt to a fast-paced, international work environment with a focus on making an impact.

A proactive mindset with a commitment to continuous improvement and efficiency.

Analytical thinker with strong problem-solving abilities.

A positive attitude and can-do spirit.

Experience in benefits administration and support roles, or a relevant qualification.

What you’ll get

We will offer a competitive salary as well as a wealth of benefits, but as a leading tech company, you will also get the chance to work with leading-edge tools and software, work with brilliant teams of tech-thinkers, like engineers, technical architects, product managers, and digital designers, as well as opportunities rapidly to get connected with some of the best brands in the world.

Our benefits: - Health plan and dental plan;
- Meal allowances;
- Extended parenting leave;
- Annual profit-sharing distribution;
- Life insurance;
- CI&T University;
- Support Program: psychological guidance;
- Partnership with online course platforms - Platform for language learning;
- And many others.

**Our benefits**:

- Health and dental insurance
- Meal and food allowance
- Childcare assistance
- Extended paternity leave
- Wellhub (Gympass)
- TotalPass
- Profit-sharing (PLR)
- Life insurance
- CI&T University
- Discount club
- Free online platform dedicated to physical, mental, and overall well-being
- Pregnancy and responsible parenting course
- Partnerships with online learning platforms
- Language learning platform

And many more

Collaboration is our superpower, diversity unites us, and excellence is our standard.