Senior Test Analyst

**Who We Are**

**Build. Scale. Sustain.**

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. **We do the right thing, and we do it right.**We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.
- We are **small enough to care locally, big enough to deliver globally** (5 continents, 18 offices, +500 experts from +50 nationalities)
- We are **robust and resilient** (100% independent and 0 debt)
- We are **entrepreneurs and passionate experts**: We invest in what we believe genuinely and work as a collective intelligence
- We are **positive, courageous, caring, doers and committed to excellence**

**About Gen-e2**:
While the market is still largely AI-augmenting delivery, we have reinvented the SDLC to be AI First. Our approach is a game-changer in productivity and quality, with a strong collaboration between IA generative and our best Talents:

- We now generate 95% of the entire product — code, documentation, infrastructure as code, and even design — with GitHub Copilot.
- The quality consistently exceeds the output of our best traditional engineering teams.
- A product repository houses all product artefacts, giving AI full project context for higher-quality generation.
- A library of rules and prompts defines coding standards, design principles, and security guidelines, ensuring enterprise-grade quality and scalability.

With Gen-e2, we deliver end-to-end products 2-3× faster than traditional approaches, while raising the bar for engineering excellence.

**Your Role**

As a Senior QA Manual, you will lead and implement testing strategies that ensure our products meet the highest standards for functionality, usability, and reliability. You will be deeply involved throughout the product lifecycle, from analyzing requirements to preparing detailed documentation and guiding quality best practices.
- Analyze use cases to define actors, interaction diagrams, and behavior flows across systems.
- Identify functional and non-functional requirements, reusable components, and screen design changes.
- Specify requirements based on identified use cases for the solution, ensuring accuracy and completeness.
- Define and implement test strategies and plans based on requirement analysis (with leader approval).
- Execute qualification, regression, and maintenance tests while managing incident tracking and reporting.
- Prepare test environments and data, validate infrastructure readiness, and analyze errors via logs and debugging tools.
- Generate and maintain all documentation associated with testing, requirements, progress, KPIs, and release notes.
- Create and maintain test databases and update all impacted documentation following system changes.
- Act as a knowledge leader, supporting peers and contributing to peer reviews and QA mentoring.
- Be a reference in requirements analysis and testing best practices, and support process improvement initiatives.
- Ensure compliance with internal quality policies, information security standards, and business continuity protocols.
- Promote and adhere to Health, Safety & Environmental (HSE) policies through participation in training, simulations, and audits.

**Who You Are**
- Degree in Systems Engineering, Electronic Engineering, or a related field.
- 6+ years of overall experience in software quality assurance, including 4+ years in manual testing roles.
- Skilled in test strategy design, requirement analysis, and creation of functional/non-functional test cases.
- Experience specifying, documenting, and analyzing business and system requirements.
- Hands-on experience preparing test environments, executing tests, and documenting results.
- Familiar with analyzing logs, debugging tools, and identifying system errors.
- Solid understanding of reusable test cases and identifying automation opportunities.
- Strong documentation skills and ability to follow up on KPIs, compliance, and release notes.
- Excellent communication, teamwork, and problem-solving mindset.
- Bonus: experience in test automation (basic scripting or collaboration with automation engineers).

**Who You Are**
- Your willingness to do the right thing even when facing adversity
- You care about the well-being of others and the world at large
- You strive to approach things in a optimistic way
- You nail the fundamentals, sweat the details
- You understand the whole is more than the sum of its parts and actively work towards continuous improvement of the group

**More About PALO IT**

We're eager to adapt to change, learn from our experiences and move to meet our planet's urgent needs. We are continuously taking action to:

- Become a climate net-zero company
- Deliver projects with a positive impact
- Train 100% of our workforce on impact
- Achieve B Corp certification among all our offices across the globe
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