Customer Onboarding Manager

hace 1 semana

Medellín Antioquia, Colombia Tipalti A tiempo completo

**Customer Onboarding Manager** We are looking for a talented **Customer Onboarding Manager** to step onto a fintech unicorn rocketship **Who are Tipalti**: Tipalti is one of the most exciting fintechs in the world, our Series F funding raising $270 million - valuing us at over $8.3 billion. We are on a journey to transform financial operations for high-velocity organizations to rival those of the Fortune 5000. **You will be responsible**: - Lead the implementation of Tipalti's rapidly growing, cloud-based accounts payable automation solution, ensuring a seamless experience for our customers. - Deliver exceptional service, becoming a trusted advisor and advocate for each customer throughout their journey with Tipalti. - Guide customers through the technical integration process, providing expert problem-solving assistance. - Oversee project timelines, tasks, and development efforts, keeping customers on track and exceeding expectations. - Contribute to the internal knowledge base, capturing lessons learned and empowering colleagues. **About You** - Bachelor's degree in a relevant field or equivalent practical experience. - Excellent project management, communication, and problem-solving skills. - Ability to work in a fast-paced, deadline-driven start-up environment. - Passionate about customer service and proactively identifying solutions. **Preferred** - Accounts Payable and Procurement knowledge. Tipalti is posting this job opening for and on behalf of SDS (Cyprus) Limited and/or SDS Tbilisi Limited, LLC (both are hereinafter referred to as "SDS"). Any potential employment and/or consulting arrangements entered into, as it relates to this job opening, will be between you and SDS. Tipalti shall not be held responsible for the information and contents contained in this job posting, or for any issues arising out of or related to this job posting. **Interested in learning more about us?** Tipalti is the only company handling both global partner payments and accounts payable workflows for high-velocity companies across the entire financial operations cycle: onboarding and managing global suppliers, instituting procurement controls, streamlining invoice processing and approvals, executing payments around the world, and reconciling payables data across a multi-subsidiary finance organization. Tipalti enables companies to scale quickly by making payables strategic with operational, compliance, and financial controls. Through Tipalti, our clients can efficiently and securely pay thousands of partners and suppliers in 196 countries within minutes.

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