Business Development Associate

Hi, I'm Juliana Restrepo, , your Recruiter and guide to joining CSG We are excited to learn more about you and your unique background. We are looking for a Business Development Associate who will: - Conduct market research using cutting edge customer intent technology and identify prospective clients. - Drive pipeline growth by engaging with marketing campaigns and identifying quality leads to pursue. - Coordinate appointments, meetings, and calls between customers, Solutions Consultants, Client Business Executives and Sales Directors. - Assist in the development of a strong pipeline of new business opportunities through direct customer contact and prospecting. - Independently and collaboratively solve deal-level challenges to increase overall revenue and sales bookings. - Cultivate strong relationships with new clients and further our reach within existing client organizations. - Pre-qualify customers based on company’s business model, current strategic initiatives, AI analytical recommendations and "CSG customer fit" guidelines. - 1 - 3 years of experience working in sales - Demonstrated experience in sales, previous experience in a B2B business development role advantageous - Experience with Salesforce, Salesloft and MS CoPilot highly advantageous - Strategic Thinking: Systematically solves problems and hypothesizes possible customer pain points, expectations, and implicit needs; brainstorms with team members to devise solutions to solve complex deal challenges. - Communication: Tailors communication to the customer’s needs with authority; effectively delivers presentations and has strong verbal and written communication skills. - Interpersonal Influence: Uses rational and emotional drivers that would appeal to customers to comfortably drive initial conversations in his or her favor. - Networking: Identifies the right customer stakeholders and builds connections quickly to drive consensus for deals; works cooperatively with a wide range of internal stakeholders for deal success. - Ownership: Goes out of his or her way to complete a job and has a relentless drive to achieve results; is independent and self-directed and takes initiative with mínimal direction or supervision. - Workflow Management: Sets clear, realistic, and time-bound objectives that align to business growth; breaks each objective into tasks and process steps that can be achieved with a realistic timeframe. - A self—starter attitude and ability to thrive in a fast-paced environment with changing priorities and deadlines. - Proven analytical ability to organize, interpret, and make recommendations for action by critically analysing AI recommendations, intent data, sales and customer feedback. - Ability to read, write, speak and understand the English, Spanish and Portuguese languages in a business environment. Our Guiding Principles Impact Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. CSGer Perks & Benefits - Work from Home, in-office, or hybrid - Paid Vacation, Birthday, Volunteer and Holiday Time Off - Education Reimbursement - And so much more Our Story - CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations , representing the most authentic version of ourselves to build a better future together. That's just who we are. - Learn more about CSG Inclusion & Impact here Location(s): Colombia RemoteBrazil Remote, Mexico Remote