Virtual Front Desk

hace 3 días

Colombia Huila Go physical therapy A tiempo completo

**Position: Virtual Front Desk ReceptionistLocation**:

- Remote (Work from Home)

**Job Summary**:
We are seeking a dedicated and professional Virtual Front Desk Receptionist to join our physical therapy office. As the first point of contact for our patients, you will play a crucial role in ensuring a positive experience. You will handle a variety of administrative tasks including patient scheduling, inquiries, and general office support, all while working remotely.

**Key Responsibilities**:

- **Patient Interaction**:

- Schedule and confirm patient appointments using our scheduling software.
- Provide patients with information regarding services, policies, and procedures.
- Address patient inquiries and resolve any issues or concerns in a courteous and efficient manner.
- **Administrative Support**:

- Maintain accurate patient records and update information as needed.
- Process insurance verifications and authorizations.
- Manage patient reminders and follow-up communications.
- **Coordination and Communication**:

- Liaise with Doctors and other staff to coordinate patient care.
- Ensure smooth communication between the office and patients.
- **General Office Duties**:

- Perform data entry and maintain organized electronic files.
- Assist with other administrative tasks and special projects as required.

**Qualifications**:

- **Education**: High school diploma or equivalent; some college coursework preferred.
- **Experience**: Previous experience in a medical office is preferred but not mandatory. Customer service experience is a must.
- **Technical Skills**: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with electronic medical records (EMR) systems.
- **Communication Skills**: Excellent verbal and written communication skills in English.
- **Organizational Skills**: Strong multitasking ability and attention to detail.
- **Interpersonal Skills**: Friendly, professional, and patient-focused demeanor.
- **Equipment**: Reliable computer and high-speed internet connection.

**Additional Requirements**:

- Ability to work independently and manage time effectively.
- A quiet and professional home office environment.

**Work Schedule**:
** Days**:Monday, Wednesday, and Friday
- **Hours**: 11:00 AM to 7 PM EST.

**Benefits**:

- Opportunity to work from home.
- Supportive and collaborative work environment.

If you are a motivated individual with a passion for helping others and have the skills to manage a virtual front desk, we encourage you to apply. Join our team and contribute to making a difference in our patients' lives

**Job Type**: Part-time

**Experience**:

- customer care: 1 year (required)

**Language**:

- Spanish (preferred)

Expected Start Date: 05/05/2025

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