Business Analyst

hace 1 semana

Medellín, Colombia Neostella A tiempo completo

**Key Responsibilities**:

- Keep internal teams up to date on the current process being developed, as well as prevent any blockers - internal or external - are resolved to allow process development to continue.
- Keep documentation up to date for a project through its entire SDLC by gathering requirements and translating them to user stories on Jira and Test Plans on Confluence.
- Experience in quality assurance/testing of process’s as well as creating test plans/test cases with related bug tickets where applicable.
- Manage scope creep alongside time for a project to maximize profitability and resource use; evaluate risks to project timelines and communicate to the appropriate team members.
- Lead communications between internal and external teams; act as a translator between client and internal technical teams, to offer a clear understanding from all involved parties.
- Support internal and external teams during the SDLC with effective documentation and notes; ensure the project goes smoothly and escalate as required to guarantee this. Make sure every stage is documented as per the documentation needs.
- Understand the clients needs and offer optimal resolution paths whilst working with Senior level developers.
- Assist with project management tasks to work cohesively as a team to ensure smooth client delivery.

**Requirements**:

- 3-5 years experience.
- Technical background is a must - have knowledge of code/software development and its general functionalities (Not the ability to code but a bonus)
- Ability to read code logically is a big bonus.
- Experience in an Agile and fast paced environment.
- Excellent oral and written communication skills.
- We don’t micromanage and we trust our team to get the job done - so you must be able to work autonomously whilst reporting updates to your PM/Lead as needed.
- Great relationship management skills - you’ll be working with multiple clients and internal teams all the time so you’ll need to be able to work with a lot of different personalities and people from different cultures.
- Organizational skills - project management, story management, scope management and most importantly TIME management
- Requirements gathering and translating into proper user stories (As a, I want, so that).
- Experience with RPA technologies is preferred, but we can make it work if you have insight into what the technology is and can do.
- Ability to differentiate between the wants and needs of clients.
- Have thick skin - you’re going to get constructive criticism internally and externally - be willing to grow

**Technical Environment**:

- JIRA: is a suite of agile work management solutions that powers collaboration across all teams from concept to customer.
- Confluence: is a team workspace where knowledge and collaboration meet.
- RPA: is advanced automation software that gives everyone, from business users to advanced RPA developers.
- Amazon WorkSpace experience: is a cloud-based virtual desktop that can act as a replacement for a traditional desktop.
- Lucid Chart/Process Mapping Software: it helps us visually solve complex problems by creating architectural diagrams and flowcharts.
- Experience in QA testing.

**Benefits

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