Inside Sales Representative

hace 4 días

Bogotá Cundinamarca, Colombia Guaranteed Estimates A tiempo completo

At Guaranteed Estimates, our mission is to connect QUALIFIED homeowners with QUALITY roofing partners.

Guaranteed Estimates generates interested homeowner leads, qualifies, and then books them to the roofing partners we work with.Through building relationships between them, we simplify our clients & partners lives.

Our Core Values are:

- Hold Ourselves Accountable,
- Exhibit Quality
- Promote Team Member Growth and Positivity

**If our culture and mission does not resonate with you, please do not bother applying.**

**JOB DESCRIPTION**

Guaranteed estimates is looking for a dedicated, hard-working, driven Appointment Setter to join our team.

The Appointment Setter role is responsible for maximizing qualified booked calls on our sales team calendar. To do this, they book inbound & outbound appointments, conduct call campaigns, follow up with all unbooked leads, and handle any cancellations & reschedules.

Success in this role ultimately results in a high-volume of qualified, booked appointments on the calendar, pre-framed and ready to be closed at the highest possible conversion rate.

**RESPONSIBILITIES (TASKS ASSOCIATED WITH THE ROLE)**:

- Overall target: generate a minimum of 8 new confirmed appointments each day
- Dial a minimum of 200 outbound calls per day
- Respond to new inbound leads within 7 minutes
- Clear all lead tickets each day, resolving tickets quickly and efficiently
- Respond to lead messages, clearing the queue each day
- Track daily performance metrics
- Participate in daily sales standups & monthly 1:1 growth meetings

**REQUIREMENTS (EXPECTED PROFICIENCIES)**:

- Strong multi-tasking & organizational skills: able to juggle a high-volume of calls & conversations, simultaneously
- Fluent written & spoken English
- Strong interpersonal skills, most importantly, active listening
- Natural rapport builder - warm, friendly, with a desire to form connection quickly
- Minimum 4 years of customer support/appointment-setting experience
- Previous experience in a home service industry, highly preferred

**COMPENSATION**
- $800 USD/mo base salary + $3 commission per successful appointment
- Avg. monthly earning: $950 - $1,000 USD/mo

**ADDITIONAL BENEFITS**
- All company holidays off
- Annual Christmas Bonus
- Generous PTO

**Job Types**: Full-time, Permanent

Application Question(s):
Expected Start Date: 15/12/2024

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