Delivery Practice Manager

Customer facing experience, including discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation;
- 12+ years of managing and delivering large-scale IT projects including definition and execution of successful project controls on a large scale;
- Implementation/consulting experience;
- Hands-on experience leading the design, development and deployment of business software at scale;
- Experience with IT compliance and risk management requirements (eg. security, privacy, SOX, HIPPA etc.);
- Experience with public cloud technologies
- Working knowledge of software development life cycle (SDLC) and agile/iterative methodologies required. Scrum Master experience a plus;
- BS level technical degree required or equivalent experience; Computer Science or Math background preferred; MS degree desired;
- This is a customer facing role. You will be required to travel to client locations and deliver professional services when needed.

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 85,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life harmony. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We are a customer-obsessed organization—leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. As such, this is a customer facing role in a hybrid delivery model. Project engagements include remote delivery methods and onsite engagement that will include travel to customer locations as needed.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Job summary

In this role, you would be part of leading a complex and ambitious program to build our Applications Practice, as well as elevating the technical execution and delivery within Brazil. Achieving success will require coordination across many internal AWS teams and external AWS Partners, with impact and visibility at the highest levels of the company. You’ll need to make prioritization calls across the enterprise that require both keen business and technical judgment, and will also drive processes and execution goals.

**Responsibilities include**:
Expertise - Collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services such as Amazon EC2 compute, Amazon S3 storage, Amazon Simple DB/RDS databases, Amazon CloudFront CDN, Service Catalog, Marketplace etc. Extensive experience leading and controlling large scale IT projects across multiple stakeholders.

Solutions - Define and deliver on-site technical engagements with partners and customers. This includes participating in on-site visits, mapping customer business and technical requirements, and guiding the delivery of technical solutions, both AWS and AWS Partner led, designed to dig deep into the details of customer systems to be migrated to AWS.

Delivery - Driving high team utilization on customer engagements including working with customers and AWS Partners to discover and map hardware and software solutions on customer’s premise or alternate cloud solutions in order to build migration plans to move customer workloads to AWS.

People Manager - Manage a team, including hiring and onboarding new team members, directing work, managing performance, providing regular feedback, and supporting career development and employee growth.

Feedback and Insights - Work with the Global Applications Migration team, AWS engineering and support teams to convey partner and customer needs and feedback as input to technology roadmaps and improving migration program success. Share real world migration challenges and recommend new capabilities that would simplify adoption and drive greater success of AWS cloud migrations.

Cross Functional - working with peer leaders in the Global Applications Migration Practice to develop cross-functional ability to augment each other’s roles when necessary or so as to provide perspective for improvement.
- Visible IT Industry thought leadership on relevant topics relat